Care Coordinator - Older Adult Care

Mercyhealth Wisconsin and Illinois; Rockford (IL); On-site; USD 40,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

Paid time off

Tuition and certification reimburse

Job summary

Mercyhealth Wisconsin and Illinois is seeking a qualified Case Manager to perform comprehensive assessments in participants’ homes or care facilities, develop care plans, and coordinate needed services.

The role requires RN/BSN or related degree, at least 1 year of needs assessment experience, and CPR/BLS certification within 90 days; strong communication and organizational skills are essential.

Qualifications

• Minimum 1 year experience in needs assessment and care planning.
• RN or a BSN, or have a BA/BS degree in social science, social work or related field
• One year of program experience may replace one year of college education up to and including four years of experience replacing a baccalaureate degree; or
• LPN with one year of program experience which is defined as assessment of and provision of formal services and/or authorizing service provision.

Responsibilities

• Performs comprehensive assessments in the participant’s home or health care facility to assess need for community services.
• Creates a care plan to meet the needs of the participant and caregiver.
• Completes Choices for Care assessments for Nursing Home or Supportive Living Facility placement.
• Advocates, intervenes and follows-up to ensure services remain in place and are appropriate.
• Meets established timelines for assessments and critical event follow-up.
• Rotates weekend on-call duties as required by IDOA for weekend assessments.
• Completes paperwork timely and accurately.
• Responds to participant/family inquiries and phone calls in a timely manner.
• Participates in staff meetings and provides input.
• Completes annual educational requirements for IDOA and Mercyhealth.

Skills

Basic PC skills

Excellent customer service

Verbal & written communication

Organized

Multi-tasking

Mobility

Education

RN or BSN

BA/BS in social science or related field

LPN with program experience

Tools

Microsoft Office

Internet Explorer

Google Chrome

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs comprehensive assessments in the participant’s home or health care facility to assess need for community services. Determines eligibility for CCP, accurately administers and scores Mini Mental Status Exam (MMSE) and Determination of Need (DON) and collects needed financial information.
• Creates a care plan to meet the needs of the participant and caregiver. Demonstrates ability to authorize CCP services and coordinate referrals to other benefits/services available to the participant.
• Completes Choices for Care assessments for Nursing Home or Supportive Living Facility placement
• Demonstrates knowledge of the various types of assessments, billing codes and documentation required.
• Accurately completes Medicaid applications when indicated.
• Advocates, intervenes and follows-up in a timely manner to ensure services remain in place and are appropriate to the changing needs of the participant. Documents and completes follow-up on critical events. Updates care plan and completes redeterminations as needed.
• Meets established timelines for assessments and critical event follow-up.
• Rotates weekend on-call duties as required by IDOA for weekend assessments.
• Completes paperwork timely and accurately. Responds to participant/family inquires and phone calls in a timely manner.
• Participates in departmental and all-agency staff meetings; offers constructive input to the group.
• Completes annual educational requirements for IDOA and Mercyhealth.

EDUCATION AND/OR EXPERIENCE

Case Manager minimum qualifications shall be a minimum of 1 year experience in needs assessment and care planning, and:

RN or a BSN, or have a BA/BS degree in social science, social work or related field

One year of program experience (defined as assessment, provision, and/or authorization of formal services), may replace one year of college education up to and including four years of experience replacing a baccalaureate degree; or

LPN with one year of program experience which is defined as assessment of and provision of formal services and/or authorizing service provision.

CERTIFICATION/LICENSURE

Approved CPR or BLS certification required within 90 days

Successfully complete IL Department on Aging Care Coordinator Certification

Maintain a valid driver’s license and reliable transportation with proof of vehicle insurance when requested.

Have and maintain an acceptable driving record per Mercy’s HR-01 Fleet Safety policy.

OTHER SKILLS AND ABILITIES

Basic PC/Laptop skills

Knowledge of Microsoft Office, Internet Explorer, Google Chrome

Excellent customer service skills

Effective verbal & written communication

Organized, able to multi-task in a fast-paced environment

Able to sit, stand and walk intermittently

Ability to lift/carry laptop and paperwork to/from office and homes/facilities

Must be able to navigate various entrances to homes/apartments/facilities

LEVEL OF SUPERVISION

N/A

PAY RANGE:

$19.14 - $30.63

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well-being Programs
• Employee Discounts
• On-Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

• #1 in the nation on AARP's Best Employers for Workers Over 50
• One of Working Mother magazine's 100 Best Companies for Working Mothers
• A Top 50 Company and Top 10 Nonprofit for Executive Women