Care Coordinator & Navigation Specialist

Sunrise Services; Mount Vernon (WA); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Health Savings Account

Health Reimbursement Arrangement

401K & matching up to 6%

Life Insurance

Paid vacation

Sick Leave

Holiday pay

Paid Floating Holiday

Pet Insurance

Legal & IDShield

Job summary

Sunrise Services, Inc. is seeking a Care Coordinator & Navigation Specialist to join our Health Homes Program. You will work with a multidisciplinary team to connect clients with essential health and social services, coordinating care across domains to support high-risk individuals.

The role emphasizes collaboration, growth opportunities, and a mission-driven environment, with a competitive benefits package and meaningful community impact.

Qualifications

• Education and experience: one of the listed criteria.
• Strong communication and teamwork skills.
• Ability to coordinate care and referrals across multiple entities.

Responsibilities

• Work with Health Homes Team to coordinate care.
• Process referrals from Lead Entities and assist in screening/generating referrals.
• Assist in smart assignment of clients to Care Coordinators and schedule appointments.

Skills

Verbal communication

Written communication

Team collaboration

Client engagement

Education

Bachelor's degree in related mental health field

Masters level degree in related field / MH Counselor certificate

Tools

Microsoft Office Suite

Job description

• Base Pay $22.00 - $25.50 / Hour
• Employee Type F/T Non-Exempt 160+

Contact information

• Email [e-mail]

Sunrise Services, Inc. is looking for aCare Coordinator & Navigation Specialist to join our Health Homes Program!

In this rewarding role, you will work closely with clients to connect them with the health and social services they need to live healthier, more fulfilling lives. You’ll be part of acollaborative, mission-driven team that is passionate about supporting the community.

At Sunrise, you’re not just starting a job—you’re building ameaningful career with opportunities for growth and development while making a real difference in the lives of others

About the Program

Health Homes is an outreach program which engages clients (including pediatrics) in the community with health and social services to best meet their needs. Health Home (HH) Services are intensive services that coordinate care across several domains. The purpose is to coordinate clinical and social service expertise for high risk clients with complex chronic conditions, mental health challenges, substance use disorder issues, and/or long term service needs and supports.

Duties & Responsibilities

Work as a member of a multidisciplinary Health Homes Team

Assist Program Coordinator to process referrals received from Lead Entities ( North West Regional Council , Molina, Amerigroup, CHPW etc.)

Assist Program Coordinator and Care Coordinators in screening and generating referrals where appropriate

Assist Program Coordinator in ‘smart assignment’ of clients to Care Coordinators

Assist in engaging hard to reach clients, establishing rapport and making arrangements for Care Coordinators to have in person contacts;

Carry out pre-engagement activities with clients and schedule face to face appointments for Care Coordinators in the field

Engage with clients via telephone and mail out activities to secure and confirm appointments with Care Coordinators

Assist colleagues to o btain necessary consents and assist in identifying initial client objectives and goals identified at referral and during initial telephone outreach.

• Assist Program Coordinator in preparation for site visits and audits

Education/Experience

Education and experience : Must meet one of the following criteria:

• Bachelors level degree in related mental health field with 2- years’ experience
• Behavioral Health Professional or Specialist – Mental Health Counsellor with Masters level degree in related field / Certifi ed MH Counselor with Bachelors level degree in related field / Agency Affiliated Counsellor with Bachelors level degree in psychology

Registered Nurse , Nurse Practitioner, Licensed Practical Nurse

Social Worker – Masters or Bachelors in social work , human services or related field

• Substance Use Disorder Professional

Licensure/Certifications

• Washington state driver’s license
• First Aid and CPR certification
• Licensure related to qualifications listed above

Current valid Washington driver’s license with acceptable 3 year driving record and $50,000 automobile liability insurance required .

Other Considerations

• DSHS background clearance including fingerprint
• Strong verbal and written communication skills
• Skilled with Microsoft Office Suite
• Ability to lift approximately 20-30 pounds and physically assist unsteady clients

Compensation

• $22 - $25.50/hour
• Wages are determined by applicable industry experience, education, and certifications/licensure.
• Paid vacation - Earned at .04 per hour worked for hourly employees, and 6.67 per month for salary (equates to about 2 weeks per year for full-time employees)
• Sick Leave - 1 hour per 40 hours worked (equates to about 52 hours for full-time)
• Holiday pay, with 8 holidays observed
• Paid ‘Floating’ Holiday to be used on a day of choice
• Health Savings Account
• Health Reimbursement Arrangement
• Basic Life & AD&D insurance
• WA Paid Family Medical Leave
• Employee Assistance Program
• Pet Insurance
• Legal & IDShield
• Accident, Critical Illness, & Hospital Insurance
• 401K & matching up to 6%
• Life Insurance
• College savings plan

Smart Connect

KisX

Perks at work

Husk

Why Sunrise Services INC?

• An abundance of opportunity for growth and development
• Competitive benefits and Compensation plan
• Making a true difference in the community, and the lives of vulnerable individuals

To comply with Federal law, Sunrise Services participates in E-Verify. All newly-hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.