Care Coordinator – Maternal Health Program

Jobtailor; Hobbs (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Jobtailor in Hobbs, NM, is seeking a Care Coordinator to assess medical, behavioral, social, and environmental needs and to build individualized care plans supporting healthy pregnancies and positive birth outcomes.

You will coordinate with physicians, hospitals, and community agencies, conduct home and virtual visits, and educate families on prenatal and postpartum care, nutrition, safe sleep, and maternal wellness, while maintaining HIPAA compliant records.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 2+ years in case management, care coordination, social services, or related health field.
• Valid driver license and reliable transportation.
• Ability to travel across assigned service areas.
• Strong organizational and documentation skills.
• HIPAA confidentiality compliance.

Responsibilities

• Conduct intake assessments across medical, behavioral, social, and environmental needs.
• Develop individualized care plans for healthy pregnancy and birth outcomes.
• Coordinate care with physicians, hospitals, and community providers.
• Perform home, virtual, and phone follow-ups to monitor progress.
• Educate on prenatal/postpartum care, infant care, nutrition, and maternal wellness.
• Refer families to community resources and financial assistance.

Skills

Organizational skills

Documentation skills

HIPAA compliance

Travel willingness

Bilingual English/Spanish

Education

Bachelor's degree in Social Work, Public Health, Human Services, Nursing, Psychology, Sociology, Early Childhood Education, or related field

Job description

• Conduct comprehensive intake assessments to identify medical, behavioral, social, and environmental needs.
• Develop individualized care plans that support healthy pregnancies and positive birth outcomes.
• Coordinate care with physicians, hospitals, specialists, behavioral health providers, and community agencies.
• Conduct home visits, virtual visits, and telephone follow-ups to assess member needs and monitor progress.
• Educate members on prenatal care, postpartum recovery, infant care, breastfeeding, safe sleep, nutrition, and maternal wellness.
• Connect families with community resources, including transportation, housing assistance, food programs, childcare resources, behavioral health services, and financial assistance programs.
• Advocate for members to reduce barriers to healthcare and improve access to needed services.
• Monitor member progress and adjust care plans as needed throughout pregnancy and the postpartum period.
• Maintain accurate documentation within electronic health record systems and care management platforms.
• Collaborate with interdisciplinary teams to promote coordinated, culturally responsive care.
• Participate in quality improvement initiatives and community outreach activities.
• Maintain compliance with all state, federal, Medicaid, HIPAA, and organizational requirements.

Requirements

• Bachelor's degree in Social Work, Public Health, Human Services, Nursing, Psychology, Sociology, Early Childhood Education, or a related field.
• OR Minimum of two (2) years of experience in case management, care coordination, social services, healthcare, behavioral health, community health, or a related field.
• Valid driver's license, reliable transportation, and automobile insurance.
• Ability to travel throughout assigned service areas.
• Strong organizational, communication, and documentation skills.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Preferred Experience in maternal health, prenatal care, postpartum care, or women's health.
• Knowledge of Medicaid managed care or care coordination programs.
• Community Health Worker (CHW) experience.
• Experience serving high‑risk or underserved populations.
• Bilingual (English/Spanish) strongly preferred.