Care Coordinator MAT clinic

Intermountain Centers; Tucson (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Intermountain Centers is seeking a dedicated Care Coordinator to manage member health using an integrated case management model. You will assess, plan, implement, and monitor services and coordinate care within the Electronic Health Record, collaborating with an interdisciplinary team to meet individuals’ needs.

Your role includes documentation, advocacy, and liaison services to support member goals, while maintaining HIPAA compliance and engaging with community resources as needed.

Qualifications

• Bachelor’s degree in behavioral health, social work, or related field is required or equivalent experience.
• Associate’s degree in behavioral health or related field plus 2 years of related experience is acceptable.
• High School diploma with 4+ years of behavioral health related experience may qualify.

Responsibilities

• Observe members, listen to concerns, and record observations.
• Document and report areas of concern related to member behavior/interactions in clinical records.
• Monitor health and safety of members and report concerns to staff per policies.
• Provide services and coordination based on member needs and requests.
• Maintain and update member records, including assessments and treatment plans.
• Complete progress notes using appropriate billing codes and meet engagement expectations.
• Identify providers and facilities through continuum of care and communicate with interdisciplinary team.
• Work with primary care professionals to improve and maintain quality member care.
• Explore community resources to seek alternative options and monitor effectiveness of service plans.

Education

Bachelor’s degree in behavioral health or related field

Associate’s degree in behavioral health or related field

High School diploma with 4+ years behavioral health related experience

Job description

In this role, the Care Coordinator will be responsible for utilizing an integrated case management model that includes assessment, planning, implementation, and monitoring. The Care Coordinator is responsible for the management of the member’s whole health and will provide the services and coordination that are needed/requested. The Care Coordinator will be responsible for encountering services within the Electronic Health Record.

JOB RESPONSIBILITIES

• Observe members, listen to concerns, and record the observations.
• Document and/or report any areas of concerns related to the member’s behaviors/interactions in clinical records per policy.
• Supports agency’s mission, goals, and management decisions.
• Monitor the health and safety of members, the signs, and symptoms of their mental illness, reporting any concerns to the appropriate staff in accordance with reporting policies.
• Exhibits professionalism and positive role modeling for members, peers, and outside groups/visitors.
• Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria.
• Provide services and coordination based on member needs/requests.
• Work effectively with the member’s support system, and clinical/therapeutic groups.
• Act as an advocate and liaison for member’s access to resources to support service plan goals.
• Participates in individual and team supervisions as required by licensing, agency, funding source or as requested by supervisor.
• May be required to transport members in personal or company vehicles.
• Identify appropriate providers and facilities through the continuum of care and communicate with an interdisciplinary team to develop and maintain positive working relationships with members, families, and providers.
• Work collaboratively with primary care health care professionals and interdisciplinary team to offer individualized assistance with improving and maintaining quality member care.
• Maintain and update member records, including assessments and treatment plans.
• Develop “individual” service plans that are time specific and action oriented.
• Completes progress notes using the appropriate covered service billing codes and meets engagement/unit expectations.
• Completes all training required by licensing, agency, and funding source or as requested by supervisor.
• Explore community resources to seek alternative options.
• Monitor and evaluate the effectiveness of the individual service plan.
• Responsible for following any policies, procedures, and controls established by the organization, the HIPAA Privacy Officer, and/or the HIPAA Security Officer regarding access to, protection of, and the use of the PHI.
• Maintains an approved schedule, and acceptable level of attendance.
• This position requires the ability and mobility to perform physical de-escalation techniques as necessary, and to take and pass a physical de-escalation exam. This includes the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist: to lift, carry, push, and/or pull a moderate amount of weight.
• Performs other related duties as assigned or necessary as they relate to the general nature of the position.

QUALIFICATIONS

• Bachelor’s degree in a field related to behavioral health, social work etc. OR
• Associate’s degree in a field related to behavioral health, social work etc. AND2-years related experience OR
• H.S diploma and 4 -years behavioral health related experience

REGULATORY

• Minimum 18 years of age.
• DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment).
• CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
• Current, valid Arizona Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required.
• Initial current negative TB test result, if required (Employer provides).

Questions about this position? Contact us at [e-mail].