Care Coordinator LVN

Harris Health; Houston (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Harris Health is seeking a Care Coordinator, LVN to manage care transitions by coordinating referrals and obtaining authorizations for third-party payers. The role focuses on ensuring smooth continuity of care for patients across the Harris Health system, with emphasis on documentation and interdepartmental communication.

The LVN will coordinate complex care, support outpatient procedures, and verify transportation and timeliness of appointments, while maintaining accurate EMR entries and

Qualifications

• High School Diploma or GED required.
• Licensed Vocational Nurse (LVN) and BLS certification required.
• Minimum three years of work experience in physician practice, healthcare, or care management.
• Bilingual language skills preferred: Spanish and Vietnamese.

Responsibilities

• Manage Care Transitions & Integration referrals with internal and external partners.
• Facilitate authorization procurement for third-party payers with clinical documentation.
• Coordinate care for complex patient needs and assist with outpatient procedures and placements.
• Maintain communication across continuum of care and ensure transportation for appointments.
• Document test results in the EMR and communicate with physicians and vendors.

Skills

Bilingual Spanish

Bilingual Vietnamese

Excellent communication

MS Office

Care coordination

Education

High School Diploma/GED

LVN License

BLS Certification

Tools

MS Access

MS Excel

MS PowerPoint

MS Word

Job description

About Us

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

Care Coordinator, LVN (CC-LVN) manages requests for Care Transitions & Integration by communicating with internal and external entities to ensure referrals are being completed. Facilitates authorization procurement for third party payers by providing pertinent clinical documentation according to department guidelines. Facilitates care coordination for complex patient care needs and assists with outpatient procedures and placement as indicated. CC-LVN keeps in communication with the continuum of care for the patient for their procedures and ensure they have a mode of transportation to attend appointments. CC-LVN follows up with test results and ensures entry in the electronic medical record system for physician retrieval. Strong written and verbal skills are necessary in order to communicate with clinical staff, patient and vendors.

Minimum Qualifications

• School Education: High School Diploma/ GED.
• Licenses & Certifications: Basic Life Support (BLS), Licensed Vocational Nurse (LVN).
• Work Experience: Three (3) Years of work experience in Physician Practice, Healthcare Experience, Case management experience.
• Language Skills: Bilingual, Spanish, and Vietnamese (Preferred).
• Communication Skills: Above Average Verbal Communication (Heavy Public Contact), Exceptional Verbal (Public Speaking), Writing/ Correspondence, Writing/ Reports.
• Proficiencies: MS Access, MS Excel, MS PowerPoint, MS Word, PC.

Job Attributes

• Knowledge/Skills/Abilities: Analytical Abilities, Mathematics, Medical Terminology Knowledge.
• Work Schedule: Flexible, Holidays, Overtime, Eligible for Telecommute, Travel, Weekends.