Care Coordinator / Lead PCA

Tender Living Home - Kalamazoo; Kalamazoo (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

A licensed Adult Foster Care home in Kalamazoo seeks a full-time Care Coordinator / Lead PCA. The role involves overseeing care coordination, ensuring proper care delivery, and supporting resident well-being. Candidates should have experience in caregiving, strong communication skills, and relevant certifications. The position requires working weekends, holidays, and participating in an on-call rotation. Join us to make a meaningful difference in residents' lives in a supportive environment.

Qualifications

• Experience in Care Planning and/or Coordination.
• Strong Communication and Customer Service skills.
• Ability to lead and manage care teams effectively.
• High level of empathy, attention to detail, and problem-solving skills.
• Prior supervisory or lead experience in caregiving or healthcare.
• Relevant certifications in dementia care or healthcare preferred.
• Experience in personal care with daily living activities.
• Basic health care knowledge for monitoring residents' well-being.
• Strong interpersonal and communication skills.
• Ability to ensure a clean and organized living environment.
• Flexibility and ability to work collaboratively as part of a team.
• Commitment to maintaining the privacy and rights of residents.
• Previous experience in home health, senior living, or nursing preferred.

Responsibilities

• Oversee care coordination and support resident well-being.
• Ensure proper care delivery and maintain detailed records.
• Engage in communication with residents and families.
• Foster a positive, supportive environment within the home.
• Participate in on-call rotation; weekends and holidays.

Skills

Care Planning and/or Coordination

Strong Communication and Customer Service skills

Ability to lead and manage care teams

Empathy

Attention to detail

Problem-solving skills

Interpersonal skills

Flexibility

Reliability

Education

High school diploma or equivalent

CPR and First Aid certification

CNA/CHHA/PCT/MA preferred

Job description

Thank you for considering Tender Living Home - Kalamazoo! We are a licensed Adult Foster Care home located in the welcoming Milwood neighborhood of Kalamazoo. Our mission is to provide a warm, supportive environment where our residents feel a sense of belonging and care. Our home prioritizes fostering meaningful connections and offering comfort for every individual. Join our team in creating new beginnings and making a positive difference in our residents' lives.

Role Description

This is a full-time, on-site role for a Care Coordinator / Lead PCA (Personal Care Assistant) based in Kalamazoo. The individual in this role will oversee care coordination, work as part of our management team, and support the well-being of residents. This position requires availability for weekends, holidays, and participation in an on-call rotation. Responsibilities include ensuring proper care delivery, maintaining detailed records, engaging in communication with residents and families, and fostering a positive, supportive environment within the home.

Qualifications

• Experience in Care Planning and/or Coordination
• Strong Communication and Customer Service skills
• Ability to lead and manage care teams effectively
• High level of empathy, attention to detail, and problem-solving skills
• Prior supervisory or lead experience in caregiving or healthcare roles is a plus
• Relevant certifications or training in dementia care or healthcare is preferred
• Experience in personal care, including assistance with daily living activities such as bathing, grooming, dressing, and meal preparation
• Basic health care knowledge, with the ability to monitor residents' well-being and assist with medications
• Strong interpersonal and communication skills, with a compassionate and resident-centered approach to caregiving
• Ability to ensure a clean, safe, and organized living environment for residents
• Flexibility, reliability, and the ability to work collaboratively as part of a team
• Commitment to maintaining the privacy, dignity, and rights of residents at all times
• Previous experience in, home health, senior living, or nursing is preferred
• High school diploma or equivalent required
• CPR and First Aid certification required within 90 days of hire
• Certified Nursing Assistants (CNA), Certified Home Heath Aides (CHHA), Certified Patient Care Technicians (PCT), and Certified Medical Assistants (MA) strongly preferred.