Care Coordinator II

Davita Inc.; Tampa (FL); Remote; USD 1,000; Full time

Job summary

A leading healthcare provider seeks an entry-level Care Coordinator to support member care management. The role involves conducting outreach to members, coordinating care activities, and ensuring documentation compliance. This fully remote position offers a competitive starting pay of $25.00 per hour, with potential benefits including medical, dental, and 401(k). The anticipated application deadline is June 30, 2025.

Benefits

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off (PTO)

Employee assistance program

Qualifications

• Entry level experience in customer service or healthcare preferred.
• Strong communication skills and ability to explain care plans.
• Ability to work with diverse populations.

Responsibilities

• Perform outreach via phone or home visits to engage members regarding care.
• Coordinate care activities based on service plans and facilitate member services.
• Document and maintain member records according to regulatory requirements.

Job description

*Description*

Supports care management activities and the teams assigned to members to ensure services are delivered by healthcare providers and partners, and continuity of care/member satisfaction is achieved.

Interacts with members by performing outreach via telephone or home visits, and documents care/service plans and activities.

* Provides outreach to members via phone or home visits to engage members, discuss care plans, resources, questions, concerns, and provide ongoing education throughout care/service.

* Coordinates care activities based on the care plan/service plan, working with healthcare and community providers, partners, and members/caregivers to accommodate changes or progress.

* Serves as support for member and/or provider inquiries, requests, or concerns related to care plans.

* Communicates with care managers, practitioners, and others as needed to facilitate member services and ensure continuity of care.

* May support performing service assessments/screenings for members and documenting their care needs.

* Supports documenting and maintaining member records in accordance with state and regulatory requirements, and distributing information to providers as needed.

* Follows standards of practice and policies compliant with contractual, regulatory, and standard guidelines.

* Ability to identify needs and make referrals to Care Managers, community organizations, and Disease Managers.

* Provides education on benefits and resources available.

*Experience Level*

Entry Level

*Pay and Benefits*

The pay range for this position is $25.00/hr.

Benefits may include medical, dental, vision, critical illness, accident, hospital coverage, 401(k), life insurance, disability, HSA, transportation benefits, employee assistance, PTO, and more, subject to eligibility and plan specifics.

*Workplace Type*

This is a fully remote position.

*Application Deadline*

Anticipated to close on Jun 30, 2025.

About TEKsystems:

We help clients activate ideas and solutions, working with over 6,000 clients including 80% of the Fortune 500 across North America, Europe, and Asia. As a leader in Full-Stack Technology and Talent Services, we partner with progressive leaders to drive change. TEKsystems is part of Allegis Group.

We are an equal opportunity employer, considering all applications regardless of race, sex, age, or other protected characteristics.