Care Coordinator II

Centene; Tampa (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Care Coordinator to support care management activities and ensure member satisfaction. In this remote role, you will engage with members through telephonic outreach and home visits, coordinating care activities and collaborating with healthcare providers. You'll have the opportunity to make a significant impact on the lives of 28 million members while enjoying competitive benefits and workplace flexibility. If you are passionate about healthcare and committed to improving community health, this role offers a fulfilling career path with ample growth opportunities.

Benefits

Health Insurance

401K

Stock Purchase Plans

Tuition Reimbursement

Paid Time Off

Flexible Work Arrangements

Qualifications

• 1-2 years of related experience preferred.
• High School diploma or GED required.

Responsibilities

• Provides outreach to members via phone or home visits to discuss care plans.
• Coordinates care activities based on care plans and collaborates with providers.

Skills

Care Coordination

Communication Skills

Problem Solving

Telephonic Outreach

Education

High School Diploma or GED

Job description

Job Description: Care Coordinator

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Supports care management activities and the teams assigned to members to ensure services are delivered by healthcare providers and partners, and continuity of care/member satisfaction is achieved. Interacts with members through telephonic outreach or home visits and documents care/service plans.

This is a remote position, but you must be in the office during training. After completing training and meeting performance metrics, you may work remotely. Residency in Florida is required.

• Provides outreach to members via phone or home visits to discuss care plans, next steps, resources, questions, or concerns, and ongoing education throughout care/service.
• Coordinates care activities based on care plans and collaborates with healthcare and community providers, partners, and members/caregivers to accommodate changes or progress.
• Supports inquiries, requests, or concerns related to care plans from members and providers.
• Communicates with care managers, practitioners, and others to facilitate member services and ensure care continuity.
• May assist in performing service assessments and documenting members' care needs.
• Maintains member records per state and regulatory requirements and shares information with providers as needed.
• Adheres to standards of practice, policies, contractual, and regulatory guidelines.
• Identifies needs and makes referrals to Care Managers, community organizations, or Disease Managers.
• Provides education on benefits and available resources.
• Performs other duties as assigned and complies with all policies and standards.

Education/Experience: High School diploma or GED required; 1-2 years of related experience preferred.

License/Certification: For Florida - All interactions with members are telephonic.

Pay Range: $17.50 - $27.50 per hour

Centene offers comprehensive benefits including competitive pay, health insurance, 401K, stock purchase plans, tuition reimbursement, paid time off, holidays, and flexible work arrangements. Actual pay depends on skills, experience, education, and other factors. Total compensation may include incentives.

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Qualified applicants with arrest or conviction records will be considered per applicable laws.

About Centene

Centene Corporation is a publicly traded managed care company based in St. Louis, Missouri.