Care Coordinator II

Centene Corp.; Harrison (AR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Travel 30%

Job summary

Centene Corp. in Harrison, AR is hiring a Care Coordinator II. Position requires a high school diploma or GED, 1–2 years of care coordination experience, and a valid driver’s license.

Travel to service areas is about 30%. The role supports care plans, coordinates with providers and caregivers, and maintains member records in compliance with regulations. The candidate will engage members by phone or home visits, discuss plans, and connect them with resources and education as needed.

Qualifications

• Requires a high school diploma or GED.
• 1–2 years of related experience.
• For Arkansas Total Care plan, a Bachelor's degree in a social science/health-related field or a high school diploma with at least one year of experience coordinating care. This position requires a driver's license, and is safety sensitive.

Responsibilities

• Outreach to members via phone or home visits to discuss care plans and next steps.
• Coordinate care activities based on the plan with providers and members/caregivers.
• Assist with inquiries or concerns related to care plans and services.
• Communicate with care managers and practitioners to ensure continuity of care.
• Support service assessments or screenings and document member care needs.
• Maintain member records in compliance with state and regulatory guidelines.
• Refer members to Care Managers or community resources as needed.

Education

High School diploma or GED

Bachelor's degree in social science/health-related field

Job description

## Care Coordinator IIApply: Harrison-Arkansas(72601): Full time: Posted Today: 1664942**Position Purpose:** Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities. **Key Details**: Candidates must reside in or near Carroll, Boone, Madison, or Newton, Arkansas, and be able to travel throughout the assigned service area to conduct member visits and coordinate care * Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate* Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed* Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan* Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service* May support performing service assessments/screenings for members and documenting the member’s care needs* Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed* Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards* Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager* Provide education on benefits and resources available* Performs other duties as assigned.* Complies with all policies and standards.**Education/Experience:** Requires a High School diploma or GED. Requires 1 – 2 years of related experience **License/Certification:*** For Arkansas Total Care plan - Bachelor's degree in social science/health-related field or a high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients. This position is designated as safety sensitive in Arkansas and requires a driver's license, child and adult maltreatment check (before hire and recurring), and a drug screen (at time of hire and recurring). Must reside in AR or border city. Travel: 30%. requiredPay Range: $17.84 - $28.02 per hour