Care Coordinator II

Centene Corporation; Carson City (NV); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading health services organization is seeking candidates for a member outreach role based in Nevada. Responsibilities include coordinating care activities and supporting member inquiries. A high school diploma and 1-2 years of experience are required. Competitive pay between $17.50 - $27.50 per hour and benefits such as health insurance, 401K, and tuition reimbursement are offered. The position allows for remote work flexibility.

Benefits

Health insurance

401K

Tuition reimbursement

Paid time off

Flexible work schedules

Qualifications

• High School diploma or GED required.
• 1-2 years of related experience required.

Responsibilities

• Provides outreach to members via phone or home visits.
• Coordinates care activities based on care plan/service plan.
• Serves as support on member and provider inquiries.
• Communicates with care managers and practitioners as needed.
• Supports documenting member records as required.
• Identifies needs and makes referrals accordingly.
• Educates on benefits and resources available.
• Performs other duties as assigned.

Job description

Overview

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

* Remote Role. Highly preferred that candidate resides in the state of Nevada. *

Responsibilities

• Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate

• Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed

• Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan

• Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service

• May support performing service assessments/screenings for members and documenting the member’s care needs

• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed

• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards

• Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager

• Provide education on benefits and resources available

• Performs other duties as assigned.

• Complies with all policies and standards.

Education/Experience

Requires a High School diploma or GED.

Requires 1 – 2 years of related experience

Compensation and Benefits

Pay Range: $17.50 - $27.50 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Equal Opportunity

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act