Care Coordinator - Davita IKC - Sacramento

Total Renal Care; Alhambra (CA); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Paid time off

EAP & Headspace access

Professional development

Job summary

DaVita Integrated Kidney Care (IKC) seeks a dedicated Care Coordinator to support patients with chronic kidney conditions. You will work with nurses and case managers to coordinate care, referrals, and provider appointments while handling non-clinical screenings and documentation.

The role requires strong verbal communication, discretion with confidential information, and a proactive, autonomous work style within a collaborative team. Hybrid schedule and mileage reimbursement are included.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in a professional office environment.
• Ability to handle confidential information with discretion and sound judgment.
• Strong verbal communication skills.
• Proficiency in Microsoft Office, Excel, and Outlook.
• Prior experience with Electronic Medical Records preferred.
• Commitment to service excellence and patient satisfaction.
• Ability to work autonomously while collaborating effectively with the team.

Responsibilities

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments.
• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources.
• Complete non-clinical screenings and pathways under the guidance of the Manager; elevate to Integrated Care Nurse as needed.
• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed.
• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs.
• Communicate directly with patients in a timely and professional manner.
• Maintain accurate, complete, and confidential documentation.
• Demonstrate exceptional two-way communication, both oral and written.
• Act in alignment with DaVita's mission and values to deliver high-quality patient care.

Skills

Verbal communication

Discretion with confidential info

Autonomy with teamwork

MS Office (Excel, Outlook)

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Posting Date
11/05/2026

1315 Alhambra Blvd #100, Sacramento, California, 95816, United States of America

Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator

It takes a village to care for our patients, and as a Care Coordinator (CC) , you'll be at the heart of that Village. You'll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care . You'll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.

Position Details

• Region: Sacramento and surrounding areas
• Commute to Davita clinics and/or partner practices as required 2-3 times per week, work the remaining time from home
• Full-Time, Monday-Friday schedule
• Daily start time between 7:00-8:00 AM
• Must provide flexibility as needed to meet patient and clinic needs
• Reliable transportation required
• Mileage reimbursed
• When working from home - must include a quiet, private space with high-speed internet
• Full IT setup provided

Responsibilities

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
• Complete non-clinical screenings and pathways under the guidance of the Manager; elevate to Integrated Care Nurse as needed
• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
• Communicate directly with patients in a timely and professional manner
• Maintain accurate, complete, and confidential documentation
• Demonstrate exceptional two-way communication, both oral and written
• Act in alignment with DaVita's mission and values to deliver high-quality patient care

Qualifications

• High school diploma or GED required
• 2+ years of experience in a professional office environment
• Ability to handle confidential information with discretion and sound judgment
• Strong verbal communication skills
• Proficiency in Microsoft Office, Excel, and Outlook
• Prior experience with Electronic Medical Records preferred
• Commitment to service excellence and patient satisfaction
• Ability to work autonomously while collaborating effectively with the team

Preferred Qualifications

• 1-3 years clinical medical office experience
• CNA or MA experience is a plus
• Experience coordinating care (referrals, care management, etc.)
• Familiarity navigating insurance payers
• Experience in direct patient care or support
• Prior medical office environment experience

Why You'll Love Working Here

• Make a direct impact on the lives of patients with complex chronic conditions
• Be part of a mission-driven, collaborative care team
• Flexible hybrid schedule with opportunity for professional growth

What We'll Provide

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-TS2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $25.00 - $28.50 per hour.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

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