Care Coordinator - Chronic Management

Optima Medical Ltd; United States; Presencial; USD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Mentorship

Career development resources

Fun work environment

Benefits package

Supportive team

Descripción de la vacante

Optima Medical invites applications for a Care Coordinator to join our Arizona-based CCM team. This in-office, EMR-driven role supports patients with chronic conditions by coordinating care plans, outreach, and follow-ups with physicians, nurses, and care teams.

Ideal candidates have at least 1 year of Medical Assistant clinical experience, EMR familiarity (eClinicalWorks preferred), strong communication, and bilingual English/Spanish abilities.

Formación

• HS diploma or GED or equivalent is required.
• Medical Assistant CMA or diploma is required.
• 1+ year of clinical work as Medical Assistant and EMR experience.
• English/Spanish bilingualism is a plus.

Responsabilidades

• Develop personalized care plans in collaboration with patients and providers.
• Coordinate and facilitate communication among physicians, nurses and care team.
• Monitor adherence to treatment plans and progress towards health goals.
• Provide education and support on disease management and preventive care.
• Document encounters in EHR and ensure continuity of care.
• Collaborate with social services to address social determinants of health.
• Conduct regular follow-up calls and care coordination activities to improve outcomes.

Conocimientos

Medical Assistant experience

Excellent communication

Customer service

Bilingual English/Spanish

Professionalism

Educación

HS diploma or GED

Medical Assistant Diploma / CMA

Herramientas

eClinicalWorks

Descripción del empleo

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Care Coordinator to join our team! This individual will be expected to monitor a specific group of patient’s care and support them in achieving short/long term health goals. The Care Coordinator will coordinate with providers to ensure patients’ needs are met. A working knowledge of the clinical field is desired for this position.

About the Role:

This is an in office phone and EMR-based coordination role — not a traditional clinical floor position. As a Care Coordinator in our growing CCM program, you’ll work directly with patients living with chronic conditions (such as diabetes, hypertension, COPD, and heart disease), helping them stay on track with their care plans and health goals through regular outreach and follow-up. This is a fantastic opportunity for Medical Assistants looking to take the next step in their career while still using their clinical knowledge every day.

Care Coordinator Responsibilities:

• Developing personalized care plans in collaboration with patients, caregivers, and healthcare providers.
• Coordinating and facilitating communication between various healthcare team members, including physicians, specialists, nurses, and ancillary service providers.
• Monitoring patients’ adherence to treatment plans and medications, as well as their progress towards health goals.
• Providing ongoing education and support to patients and their families regarding disease management, lifestyle modifications, and preventive care measures.
• Utilizing electronic health records (EHR) and other healthcare technology tools to document patient encounters, track interventions, and ensure continuity of care.
• Collaborating with community resources and social services agencies to address patients’ social determinants of health and support their overall well-being.
• Conducting regular follow-up check ins and care coordination activities to optimize health outcomes and quality of life for patients with chronic conditions.

Care Coordinator Qualifications:

• At least 1 year of clinical work experience as a Medical Assistant
• At least 1 year of EMR experience; eClinicalWorks preferred
• High level of professionalism
• Excellent written and verbal communication skills
• Strong customer service skills
• Medical Assistant Course Completion Diploma or CMA designation required
• Bilingual (English/Spanish) is a plus
• Must have HS diploma or GED equivalent

Why Join Our Team?

• Substantial growth opportunities
• Leadership and mentoring
• Resources to further your career
• Fun work environment (events, holiday parties)
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment