Care Coordinator CCBHC

Centerstone; Richmond (IN); On-site; USD 26,449 - 37,057; Full time

Benefits offered by this job

Health coverage

Health savings accounts

403b retirement plan

Paid time off and holidays

Life and AD&D insurance

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone is seeking a dedicated professional to provide person-centered support and coordinate care for clients with behavioral health needs. You will update care plans, monitor progress, and foster recovery across home, community and clinic settings.

Responsibilities include documentation, coordination with care teams and payment providers, and guiding clients toward self-sufficiency while maintaining accurate records and meeting program standards.

Qualifications

• Bachelor's degree preferred; equivalency may be considered.
• Minimum of two years professional experience with adults or youth in behavioral health or related settings.
• Obtain and maintain CANS/ANSA certification.

Responsibilities

• Facilitates use of family, social and community resources and communicates with involved parties.
• Maintains and updates the person-centered treatment plan and clinical records.
• Manages census, admissions and discharges to support facility flow.
• Completes authorizations paperwork for ASAMs, care plans, and assessments.
• Explains insurance status and needs to clients.
• Acts as liaison between clients and their representative payee.
• Uses structured interventions to support recovery and teach skills.
• Delivers individual or group interventions in home, community or office settings.
• Collaborates with criminal justice, child welfare, hospital, education systems.
• Submits progress reports to referral sources as authorized.
• Operates within the CCBHC model and adheres to standards.

Skills

Communication

Customer service

Computer literacy

ASAM levels of care

Education

Bachelor's degree

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION

SUMMARY OF POSITION Provides person-centered assistance to clients to help ensure appropriate continuum of care. Updates the care plan and monitors the effectiveness of client treatment. Coordinates treatment plan in support of increased self-sufficiency. Primary case holder for the client and is responsible for maintaining the chart to ensure the client has access to services provided by this program. Completes necessary documentation in a timely manner and support clients as part of their clinical team. Teaches, guides, instructs and supports persons with serious mental illness and/or substance use disorders to address barriers in any life domain, associated with their recovery.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Facilitates client's use of family, social and community resources, acting as an advocate when necessary and maintaining necessary communication with other involved parties.
• Assesses and updates person-centered plan with the client and collaterals and monitors progress of the plan. Ensures client's clinical record is maintained and up to date at all times. Clinical documentation is accurate, meets organizations standards in composition and content, and is adequate for communication about client's treatment and progress. Main point of contact for managed care team
• Assists in census management, admissions, and discharges. Communicates with staff and clients to help overall flow of facility.
• Completes authorizations paperwork for clients including ASAMs, Care Plans, CANS/ANSA's and all documentation/assessments necessary for treatment specific to the program.
• Meets with clients individually to explain insurance status and needs.
• Serves as the liaison between the client and the client's Representative Payee
• Uses structured, standardized interventions and resources for teaching to assist clients in overcoming barriers to recovery.
• Provides individual and/or group interventions in the home, community or office setting.
• Works within various community systems to collaborate on behalf of, and with, the client. Includes the criminal justice system, the child welfare system, hospital/medical systems, educational, etc.
• Submits reports to referral sources on client's participation and progress in treatment, where authorized
• Understands how the job functions within the overall Certified Community Behavioral Health Clinics (CCBHC) model.
• Performs all required job duties and responsibilities in accordance with CCBHC Standards.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Excellent customer service skills.
• Basic computer literacy required.
• Understanding of substance use/ co-occurring disorders, ASAM levels of care/ medical necessity and recovery.

QUALIFICATIONS

Education Level Bachelor's level preferred, experience equivalency may be considered in place of education requirement.

Years of Experience Minimum of two years professional experience working directly with adults or youth and families in a child welfare, school, childcare, criminal justice behavioral health or related setting preferred.

Certification/Licensure Obtain and maintain CANS/ANSA Certification

Time Type: Full time

Pay Range: $19.20–$26.90

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.