Care Coordinator - Case Management - REMOTE ! M-F 8-5 Mountain or Central Time

EK Health Services; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare services is seeking a dedicated professional to join their team. This role offers the chance to make a positive impact on patient care while working in a supportive environment. You will be responsible for providing accurate information to callers, managing claims data, and assisting clinical staff with various tasks. The position offers a competitive pay range and comprehensive benefits, including medical, dental, and vision insurance. If you thrive in a fast-paced environment and have a passion for helping others, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Paid Time Off

Paid Holidays

Monthly Internet Stipend

Qualifications

• Experience in a medical office environment and familiarity with medical terminology preferred.
• Strong organization skills and professional demeanor with excellent communication abilities.

Responsibilities

• Provide accurate information to callers and triage calls for clinical consultation.
• Maintain claims data in the claims management system to ensure data integrity.

Skills

Customer Service

Communication Skills

Organization Skills

Medical Terminology

Education

AS/AA Degree

Two years of college

Tools

Microsoft Office Suite

Claims Management System

Ahshay Database

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

1. Pay range of $17-$18 per hour
2. Comprehensive benefits including Medical, Dental, and Vision Insurance
3. 401K plan with employer contributions
4. Paid Time Off and Paid Holidays
5. Monthly Internet Stipend provided
6. Opportunity to work in a supportive team environment while making a positive impact on patient care

What to Expect (Job Responsibilities):

1. Provide accurate information to callers and triage calls for clinical consultation and case management
2. Enter and maintain claims data in the claims management system to ensure data integrity
3. Verify and update information in the Ahshay database for service providers, adjusters, and attorneys
4. Support clinical staff with case management tasks such as scheduling appointments and requesting medical records
5. Generate and distribute letters and reports according to client guidelines and workflow

What is Required (Qualifications):

1. AS/AA degree or two (2) years of college preferred
2. Experience in a medical office environment preferred
3. Familiarity with medical terminology strongly preferred
4. Previous customer service experience in a fast-paced environment preferred
5. Strong organization skills and professional demeanor with excellent communication abilities

How to Stand Out (Preferred Qualifications):

1. Experience in a healthcare-related customer service role
2. Proficiency in Microsoft Office Suite (MS Word, MS Excel)
3. Ability to interact professionally with diverse groups of medical professionals
4. Experience in data entry and maintaining data integrity in a database