Care Coordinator- Care Management Brooklyn Hts

The MetroHealth System (Cleveland, OH); Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

The MetroHealth System in Cleveland, OH is seeking an experienced RN Case Manager to support oncology care programs, collaborating with the care team to assess patient needs and coordinate services across clinics and home visits.

Requirements include a BSN and Ohio RN license, 3–5 years in case management, strong communication, leadership, and data skills; oncology-specific experience and certifications favored; EPIC and case management software knowledge are desired.

Qualifications

• BSN required and active RN license in Ohio.
• 3–5 years of case management or managed care experience.
• Ability to work independently and with a multidisciplinary team.
• Strong interpersonal, verbal/written communication and delegation skills.
• Strong analytical, data management and computer skills.
• Leadership and time management abilities.
• Reliable transportation for clinic or home visits.
• Oncology Care: minimum 5 years of clinical practice.
• OCN or BMTCN certification or within 12 months.
• Preferred: Master's Degree.
• Case management, access management, home health, psychiatric case management, discharge planning or related experience.
• EPIC knowledge and case management software knowledge.

Responsibilities

• Collaborates with the care team to provide patient care.
• Performs a clinical review of selected patients to determine service needs.
• Coordinates the care of selected patients.
• Integrates access and utilization management, proactive patient panel management, care facilitation, and treatment planning.
• Upholds the mission, vision, values, and customer service standards.

Skills

Independent work

Multidisciplinary teamwork

Clinical decision making

Communication skills

Leadership

Time management

Analytical skills

Data management

Computer proficiency

Education

Bachelor of Science in Nursing

Tools

EPIC functionality

Case management software

Job description

Location: BROOKLYN HEIGHTS
Biweekly Hours: 80.00
Shift: 8:30am - 5:00pm
The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

Collaborates with the care team in the provision of patient care. Performs a clinical review of selected patients to determine service needs. Coordinates the care of selected patients. Integrates and coordinates access and utilization management, proactive patient panel management, care facilitation, and treatment planning functions. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

• Required: Bachelor of Science in Nursing.
• Valid Ohio RN licensure.
• Three to Five years of case management or managed care experience.
• Ability to work independently and as a member of a multidisciplinary team.
• Demonstrates excellent interpersonal, verbal/written communication and delegation and problem-solving skills.
• Demonstrates strong analytical, data management and computer skills.
• Demonstrates strong leadership, organizational and time management skills.
• Reliable transportation to make clinic or home visits to patients as needed.
• Additional requirements for Cancer Care: Minimum 5 years of clinical practice experience.
• Oncology Certified Nurse (OCN) or Blood & Marrow Transplant Certified Nurse (BMTCN), or obtains within 12 months of hire.
• Preferred: Master's Degree.
• Case Management Certification.
• Experience with case management, access management, home health care, psychiatric case management, discharge planning or related experience.
• Knowledge of EPIC functionality.
• Knowledge of case management software.
• Physical Demands: May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to read job related documents.
• Ability to use computer and document electronically.