Care Coordinator – Assessment Site

T E C Industrial Inc; New York (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

The Care Coordinator at T E C Industrial Inc will engage clients at an assessment site and connect them to employment, education, recreational, and community-based opportunities. You will support clients in identifying employment goals and developing job-readiness skills, accessing resources, and participating in activities at the assessment site.

Collaborating with Housing/Intake staff, Case Managers, program leadership, and community partners, you will ensure clients have access to resources

Qualifications

• Associate degree in Human Services or related field preferred.
• Two years experience in shelter, homelessness services, or related field preferred.
• Experience with employment, resumes, job searches, or workforce development preferred.
• Strong communication and organizational skills.
• Ability to work independently and with teams.
• Bilingual skills are a plus.

Responsibilities

• Meet with clients to identify employment interests and goals.
• Assist clients with resumes and applications.
• Connect clients to job fairs and workforce programs.
• Coordinate with case managers and housing staff.
• Track client participation and outcomes.
• Maintain confidentiality and trauma-informed approach.

Skills

Communication

Organization

Interpersonal skills

Patience

Bilingual

Education

Associate degree in Human Services

Some college education

Job description

• Location 130 3rd Street,Brooklyn, NY, 11231,United States
• Base Pay $40,000.00 - $45,000.00 / Year
• Employee Type FullTime
• Manage Others No

Contact information

• Phone [phone]
• Email [e-mail]

Description

Essential Duties and Responsibilities

Employment and Workforce Development

Meet with clients to identify employment interests, skills, work history, and employment goals.

Assist clients with developing or updating resumes and completing employment applications.

Connect clients to job fairs, workforce development programs, employment agencies, training programs, and educational opportunities.

Assist clients with job searches and provide information on available employment opportunities.

Help clients identify barriers to employment and connect them with appropriate resources and supportive services.

Coordinate with community workforce organizations and employers to identify employment opportunities for clients.

Provide information regarding interview preparation, workplace expectations, and job-readiness skills.

Assist clients with obtaining employment-related documents, identification, and other requirements when needed.

Maintain a current list of employment, training, education, and workforce resources available to clients.

Track client participation in employment-related activities, referrals, and outcomes.

Recreational and Client Engagement Activities

Develop and coordinate recreational, educational, and social activities for clients at the assessment site.

Create a monthly activity calendar that includes activities based on client interests and needs.

Coordinate activities such as games, arts and crafts, fitness, workshops, movie activities, group activities, and other appropriate recreational programming.

Partner with community organizations and volunteers to provide activities, workshops, and enrichment opportunities.

Encourage client participation in activities that promote social connection, positive engagement, and overall well-being.

Ensure activities are welcoming, inclusive, age-appropriate, and respectful of clients' diverse backgrounds and interests.

Obtain client feedback regarding activities and use feedback to improve programming.

Ensure all activities are conducted in a safe and organized manner.

Client Coordination and Support

Build positive working relationships with clients and encourage participation in services and activities.

Provide information and referrals to community resources, education programs, employment services, and other supportive services.

Coordinate with Case Managers and Housing/Intake staff regarding client needs, referrals, and progress.

Participate in case conferences, staff meetings, and program planning meetings as assigned.

Assist clients with developing short-term goals related to employment, education, recreation, and personal development.

Follow up on referrals to ensure clients are connected to appropriate services.

Document client contacts, referrals, participation, and outcomes accurately and timely.

Maintain confidentiality of client information in accordance with agency and DHS requirements.

Identify and report concerns regarding client participation, safety, or service needs to the appropriate supervisor.

Support a trauma-informed, client-centered, and welcoming environment at the assessment site.

Perform other duties as assigned by the Director of Housing and Intake.

Requirements

Associate degree in Human Services, Social Services, Psychology, Recreation, Education, or a related field preferred.

Some college education with relevant shelter, employment services, recreation, or social services experience may be considered.

Minimum of two years of experience working in shelter, homelessness services, workforce development, recreation, community services, or a related field preferred.

Experience working with individuals experiencing homelessness or housing instability preferred.

Experience assisting clients with employment, job readiness, resumes, job searches, or workforce development preferred.

Experience planning and coordinating recreational, educational, or community activities preferred.

Knowledge of local employment, education, workforce development, and community resources preferred.

Strong communication, organizational, and interpersonal skills.

Ability to engage clients and encourage participation in services and activities.

Ability to work independently while also collaborating with Case Managers, Housing staff, and other service providers.

Strong documentation and follow-up skills.

Ability to work in a fast-paced assessment site and manage multiple responsibilities.

Must demonstrate patience, sound judgment, appropriate boundaries, and a client-centered approach.

Bilingual skills are a plus

Summary

The Care Coordinator is responsible for engaging clients at the assessment site and connecting them to employment, educational, recreational, and community-based opportunities. This position will support clients in identifying employment goals, developing job-readiness skills, accessing employment resources, and participating in meaningful recreational and social activities while at the assessment site.

The Care Coordinator will work closely with Housing/Intake staff, Case Managers, Program leadership, employment providers, community organizations, and other partners to ensure clients have access to resources that support stability, independence, and successful transition to permanent housing.