Care Coordinator

Planstin Administration, Inc.; St. George (VT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

4% 401k match

Free Primestin Care Clinic membership

Free snacks and lunches onsite

Job summary

Planstin Administration, Inc. in St. George, Utah, is seeking a Care Coordinator to be the central contact for members' healthcare needs, coordinating appointments, tests, and referrals with providers.

You will guide members through benefits, help them access virtual and in-person care, and collaborate with the claims team to ensure accurate billing and timely follow-up, while delivering compassionate, proactive service to improve patient experience.

Qualifications

• Strong understanding of healthcare coordination principles.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively.
• Proactive problem-solving mindset.
• Experience with healthcare billing and provider relations is a plus.

Responsibilities

• Coordinate in-person and urgent care appointments.
• Arrange lab work, imaging, and other necessary healthcare services.
• Assist members with navigating Planstin and Primestin membership benefits.
• Manage healthcare referrals and coordinate follow-up care.
• Help members find the right healthcare resources and appropriate providers for virtual care, specialties, labs, and specific needs.
• Collaborate with members and providers to collect billing codes for surgeries and major medical procedures, coordinating with our claims team for review and processing.

Skills

Healthcare coordination

Communication skills

Organizational skills

multitasking

Job description

Located in Southern Utah, Planstin is at the forefront of benefits administration and business services. We simplify health insurance for employers and individuals, emphasizing cost-effectiveness and excellent service in a complex market. As our company grows, we’re looking for talented individuals eager to progress in their careers.

About the role

As a Care Coordinator, you'll act as a central point of contact, coordinating various aspects of our members' healthcare needs and fostering strong relationships with providers. If you thrive in a fast-paced environment, possess excellent communication skills, and are committed to making a tangible difference in people's lives, we encourage you to apply!

What you'll do

Member Care Coordination

• Coordinate in-person and urgent care appointments.
• Arrange lab work, imaging, and other necessary healthcare services.
• Assist members with navigating their Planstin and Primestin membership benefits.
• Manage healthcare referrals and coordinate follow-up care.
• Help members find the right healthcare resources and appropriate providers for virtual care, specialties, labs, and specific needs, even for those outside of St. George, Utah.
• Collaborate with members and providers to collect necessary billing codes for surgeries and major medical procedures, coordinating with our claims team for review and processing.

Qualifications

• A strong understanding of healthcare coordination principles.
• Excellent communication and interpersonal skills, with the ability to empathetically interact with members and providers.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
• A proactive and problem-solving mindset.
• Experience with healthcare billing and provider relations is a plus.
• This position requires a proactive individual who is dedicated to enhancing the patient experience through effective coordination of care.

Planstin's Employee Benefits:

• 12 paid holidays plus 3 weeks of paid time off to balance work and life.
• Comprehensive insurance coverage including health, dental, vision, and accident plans tailored for your well-being.
• Free membership for you and your dependents to Primestin Care Clinic.
• Invest in your future with a 401k plan backed by a solid 4% match from us.
• Free snacks and regular lunches available onsite.