Care Coordinator

TEEMA Group; San Francisco (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

TEEMA Group is seeking a Center Coordinator – Adult Day Program to support operational excellence and create a warm, inclusive community for older adults. You will work under the Adult Day Program Manager to ensure smooth daily center operations, from activity logistics to documentation and cross-functional collaboration.

The role emphasizes compassionate, patient-centered service, strong organization, and the ability to handle a fast-paced environment while supporting diverse populations,

Qualifications

• High School Diploma or GED required.
• Active CPR and First Aid certifications required on hire.
• Administrative/office support experience (1+ year).
• Excellent verbal and written communication with a patient-centered approach.

Responsibilities

• Provide broad administrative and operational support across daily program activities.
• Coordinate scheduling and daily workflow for the caregiver team.
• Manage transportation logistics and routing for program activities.
• Maintain accurate electronic records and perform EHR data entry.
• Foster an inclusive, welcoming environment for all patients and community members.
• Collaborate with management and center staff to improve program quality and efficiency.
• Serve as a professional point of contact for patients, families, and partners.
• Adhere to compliance, safety, and health screening protocols (TB, etc.).

Skills

Administrative

Scheduling

Communication

Multi-tasking

Customer service

Education

High School Diploma or GED

Tools

MS Office

EHR systems

Scheduling software

Job description

Are you an organized, compassionate, and detail-oriented professional who excels at providing seamless administrative support in a vibrant care environment? We are seeking an energetic Center Coordinator – Adult Day Program to support operational excellence and foster a warm, inclusive community for older adults.

In this dynamic, key support role, you will work under the supervision of the Adult Day Program Manager to ensure smooth daily center operations, including activity logistics, caregiver scheduling, transportation routing, and electronic recordkeeping. You will serve as an essential ambassador for our patients and community members, championing a welcoming, empowering environment with a strong commitment to serving diverse populations, including LGBTQ seniors. If you thrive in an engaging, fast-paced setting and love helping others, we encourage you to apply!

Duties & Responsibilities

Operations & Care Coordination

Center Administration: Provide broad administrative and operational support across daily program activities, meal services, personal care scheduling, intake needs, and patient/staff safety protocols.

Caregiver Team Support: Collaborate with program management to assist in overseeing the caregiver team, including coordinate scheduling and daily workflow support.

Transportation & Scheduling: Coordinate transportation logistics and routing to ensure patients arrive safely and on time for program activities.

Documentation & Data Entry: Maintain accurate electronic records, complete required Electronic Health Record (EHR) data entry, and generate operational reports as requested.

Inclusive Environment: Champion an inclusive, welcoming culture for all patients and community members, demonstrating sensitivity to diversity and intersectionality within the community.

Cross-Functional Partnering: Work collaboratively with management and center staff to enhance program quality, operational efficiency, and overall team success.

Frontline Engagement: Serve as a warm, professional point of contact for patients, families, and visiting partners, assisting with basic translation or interpretation as needed if bilingual.

Compliance & Safety: Maintain a clean, orderly workspace and comply with all administrative, safety, background clearance, and health screening protocols (including TB testing).

Other duties as assigned.

Required Qualifications

Education & Certifications

Education: High School Diploma or GED equivalent.

Age Requirement: Must be at least 18 years of age.

Certifications: Active CPR and First Aid Certifications (required upon hire).

Clearances: Ability to clear a standard background check and obtain required medical clearances (including health screening and TB test).

Experience & Technical Skills

Administrative Background: Minimum of one (1) year of administrative, coordinator, or office support experience.

Computer Proficiency: Skilled in Microsoft Office Suite, electronic scheduling systems, EHR platforms, and standard office technology.

Communication Skills: Excellent verbal and written communication skills with a warm, professional, and patient-centered demeanor.

Adaptability & Organization: Highly organized with exceptional multi-tasking skills, able to prioritize effectively in a busy environment with frequent interruptions.

Desired Qualifications

Community Specialty: 2 to 4 years of experience working in healthcare, adult day care, or senior care settings, with a preferred focus or demonstrated interest in serving LGBTQ seniors.

Bilingual Ability: Fluency in a second language is a strong plus (capable of providing basic translation for patients and staff).

Location and Work Type

Work Type: Full-Time Position (Contract).