Care Coordinator

adventhealth; Orlando (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

AdventHealth in Orlando, FL is seeking an Administrative Assistant to support AHMG Gastroenterology and Hepatology at Lake Nona. This role handles phones, schedules appointments, triages calls, and assists with chart reviews to keep patient care flowing smoothly.

Requires High School diploma, strong English communication, basic computer skills, and ability to work with diverse patients and staff. Day shift, Mon-Fri, 8AM-5PM; salary range posted; Florida background screening applies.

Qualifications

• Ability to communicate effectively in English (reading, writing, speaking)
• Proficiency with standard office equipment (computer, copier, fax, scanner)
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds

Responsibilities

• Assist with administrative tasks including scheduling and triage.
• Coordinate cases with multi-specialty physicians and staff.
• Explain procedures, treatments, and nursing care to patients and/or family members.
• Review charts for test results and required authorizations.
• Maintain and update physician schedules and patient flow.

Skills

English communication

Computer literacy

Interpersonal skills

Education

High School Grad or Equiv

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

9975 TAVISTOCK LAKES BLVD

City:

ORLANDO

State:

Florida

Postal Code:

32827

Job Description:

Practice - AHMG Gastroenterology and Hepatology at Lake Nona
Location - 9975 Tavistock Lakes Blvd. Suite 280 Orlando FL 32827
Shift - Mon-Fri, 8AM-5PM

Assists with maintaining a tickler file for diagnostic testing results and reviews weekly. Coordinates cases requiring multi-specialty physicians/surgeons, utilization of an assistant surgeon, or physician assistant. Provides administrative support by answering phones, scheduling patient appointments, and triaging patient phone calls. Explains procedures, treatments, and nursing care to patients and/or family members. Reviews patient charts to ensure all test results and correspondence are present prior to the physician seeing the patient. Obtains appropriate authorizations from the patient’s insurance carrier. Other duties as assigned. Maintains and updates physicians’ schedules, coordinates patient procedures, and provides hospital information as applicable. Reviews appointment bookings and ensures preferences are given to patients in emergency situations, maintaining a timely flow of patients.

Knowledge, Skills, and Abilities:

• Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements [Required]
• Ability to operate a computer, copier, fax and scanner [Required]
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds [Required]

Education:

• High School Grad or Equiv [Required]

Field of Study:

• None Required

Work Experience:

• 1+ experience in medical setting [Preferred]

Additional Information:

• None Required

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements:

• Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.87 - $25.38

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.