Care Coordinator

CareStar, Inc.; Mason (OH); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid time off + holidays

ESOP – employee stock ownership plan

Remote work flexibility

Job summary

CareStar, Inc. is hiring a Care Coordinator to serve Warren and surrounding counties in Ohio. The role involves assessing needs, creating personalized care plans, and connecting individuals with essential services.

Remote with field visits, you’ll collaborate with a mission-driven team to improve health outcomes and independence for participants while maintaining program compliance. The position emphasizes risk screening, resource coordination, and ongoing communication with families, providers,

Qualifications

• Experience working with youth and families in behavioral healthcare helps.
• Knowledge of Social Determinants of Health and community resources.
• Strong written and verbal communication with diverse populations.

Responsibilities

• Conduct face-to-face eligibility evaluations and develop person-centered care plans.
• Coordinate and authorize program services and connect individuals to resources.
• Maintain confidentiality and follow policies and procedures per CareStar guidelines.

Skills

Interpersonal skills

Critical thinking

Communication

Data/documentation

Education

High School Diploma

Bachelor's/Associates Degree

Master's Degree or higher

Tools

MS Office

Job description

Care Coordinator– Warren& Surrounding Counties

Company: CareStar, Inc.
Location: Warren, Clinton, and ButlerCounty, Ohio (and surrounding areas)
Job Type: Full-Time | Remote with Field Visits
Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking Care Coordinator to join our OhioRISE program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Care Coordinator, you’ll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You’ll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.
• Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.
• Conducts face-to-face eligibility evaluations, including but not limited to, administration of Needs and Strengths Assessments; verification that the individual resides in a program approved environment; other eligibility criteria as described in program specific guidelines ensuring that such evaluations are completed in accordance with legal, program, contract and/or CareStar requirements.Develops, monitors, and updates individual's person-centered care plans to ensure theindividual's needs, preferences, health, and welfare.
• Assists individuals with connections to needed resources, including services, medical,social, educational, and other resources, regardless of funding source
• Identifies, reports, and addresses all incidents as defined in the program specificguidelines, following the process outlined by program specific guidelines.
• Documents all care coordination activities in a record to meet all requirements,
  including accuracy, timeliness, and content requirements using the process prescribedby the program specific guidelines
• Coordinates and authorizes all program services.
• Provides services in a manner that supports and respects the individual's communication needs, including translation services, and/or assistance with communication devices.
• Identifies when an individual experiences a significant change (as defined by the process as stated in the program guidelines), and conducts an evaluation to determine if a change to the type, amount, or scope of services is warranted.

Minimum Qualifications

• Experience Requirements are as follows:
  • High School Diploma - 3 years of experience required.
  • Bachelors/Associates Degree - 2 years of experience required.
  • Masters Degree or higher - 1 year of experience required.
• Must have experience working with youth, and their families, who meet a functional need for behavioral healthcare.
• Have knowledge of issues affecting individuals served and community-based interventions/resources for those individuals (e.g., Social Determinants of Health, etc.).
• Have effective interpersonal (oral and written) skills to interact professionally and ethically with all age groups from a diverse population, including differing intellectual, cultural, ethnic, psychosocial and socio-economic backgrounds.
• Have the ability to utilize critical thinking and independent judgment, along with multiple points of data/input to identify issues, develop solutions, and exercise judgment to meet requirements.
• Must be available to work within CareStar's business hours of 8am-5pm.
• Are familiar with suite of Microsoft Office programs.
• Possesses a valid driver’s license and car insurance as required by State law.

Why Join CareStar?

• Remote flexibility with meaningful community engagement
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) – become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives