Care Coordinator

Helms Home Care Llc; Denver (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Helms Home Care Llc is seeking a dedicated Infusion Nurse Coordinator to support the infusion team. The role reports to the Infusion Team Lead and Infusion Supervisor and focuses on coordinating patient referrals, nurse assignment, and compliant documentation.

You will liaise with pharmacies, physicians, and patients to ensure timely lab collection, charting, and adherence to confidentiality and agency standards. This position supports patient care delivery with professionalism.

Responsibilities

• Reports directly to Infusion Team Lead and Infusion Supervisor.
• Responds efficiently and professionally to pharmacies regarding patient referral inquiries regarding availability and scope of services.
• Demonstrates excellent judgment and decision-making skills to select the appropriate nurse to help with individual patient needs based on location, therapy and special considerations.
• Ensures all information and required documentation is received, in order to provide patient care in compliance with agency standards.
• Ensures assigned nurse possess the required skills and knowledge for the individual patient therapies by verifying training and/or scheduling training calls and providing our training resources to the assigned nurse.
• Communicates with nursing staff regarding scope of care, scheduling and required charting for each individual patient.
• Serves as liaison between patient, nurse and following pharmacy and/or physician to communicate and advocate for patient needs, questions or concerns.
• Maintains knowledge and demonstrates efficient use of all technology and software to properly chart confirmation of visit coverage, future coverage needs, patient-specific special requirements, lab locations, and order expirations.
• Documents details of all communications, concerns, and issues in patient charts promptly.
• Attends weekly meetings regarding process improvements, patient growth, and team efficiency.
• Ensures all ordered labs are obtained correctly by the assigned nurse and properly inputs data to guarantee the results are obtained and provided to the following physician and pharmacy in a timely manner.
• Maintains knowledge of, and effectively practices all patient confidentiality and ethical standards.
• Promptly reports issues or concerns regarding patient care to Clinical Supervisor and Coordination Liaison.
• Provides updates and direction to nursing staff regarding changes in patients’ plan of care

Job description

DUTIES & FUNCTIONS:- Reports directly to Infusion Team Lead and Infusion Supervisor.- Responds efficiently and professionally to pharmacies regarding patient referral inquiries regarding availability and scope of services.- Demonstrates excellent judgment and decision-making skills to select the appropriate nurse to help with individual patient needs based on location, therapy and special considerations.- Ensures all information and required documentation is received, in order to provide patient care in compliance with agency standards.- Ensures assigned nurse possess the required skills and knowledge for the individual patient therapies by verifying training and/or scheduling training calls and providing our training resources to the assigned nurse.- Communicates with nursing staff regarding scope of care, scheduling and required charting for each individual patient.- Serves as liaison between patient, nurse and following pharmacy and/or physician to communicate and advocate for patient needs, questions or concerns.- Maintains knowledge and demonstrates efficient use of all technology and software to properly chart confirmation of visit coverage, future coverage needs, patient-specific special requirements, lab locations, and order expirations.- Documents details of all communications, concerns, and issues in patient charts promptly.- Attends weekly meetings regarding process improvements, patient growth, and team efficiency.- Ensures all ordered labs are obtained correctly by the assigned nurse and properly inputs data to guarantee the results are obtained and provided to the following physician and pharmacy in a timely manner.- Maintains knowledge of, and effectively practices all patient confidentiality and ethical standards.- Promptly reports issues or concerns regarding patient care to Clinical Supervisor and Coordination Liaison.- Provides updates and direction to nursing staff regarding changes in patients’ plan of care