Care Coordinator

Treatment Alternatives for Stronger Communities; Chicago (IL); Hybrid; USD 45,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Flexible Spending

Paid Leave

Tuition Reimbursement

403 B retirement plan

Job summary

Treatment Alternatives for Stronger Communities (TASC) seeks a full-time Care Coordinator to support the CRT division’s mission of connecting individuals with substance use and mental health services. The role emphasizes coordination with hospitals, primary care, and community providers to ensure timely access to preventive and specialty care and to support recovery-oriented planning.

The position focuses on educating clients about primary care, facilitating connections with providers, and

Qualifications

• High school diploma or GED required.
• Valid driver’s license required.
• CADC certification within two years may be required based on contractual obligations.
• Must pass an IDOC background check.
• Proficiency in the Microsoft Office suite.

Responsibilities

• Lead initiatives to improve healthcare outcomes and reduce health disparities for justice-impacted populations.
• Enhance care integration, efficiency, and coordination across provider types and care levels.
• Coordinate and implement delivery of consistent, quality program services.
• Prepare and present reports to supervisors and partners within established timeframes.
• Identify and refer individuals to social services addressing social determinants of health.

Skills

Verbal communication

Written communication

Interpersonal skills

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management™, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal legal system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety and justice is synonymous with hope. We are TASC!

Division Overview:

The Community Resources and Treatment division (CRT) supports clients who may have struggles related to a substance use disorder. We provide opportunities for clients to rebuild their lives so they can become healthy and self-sufficient. CRT’s work includes screening and assessments for substance use disorders, placing clients into treatment programs, monitoring and reporting on progress, and providing support, including but not limited to insurance enrollment, obtaining a state ID, and finding employment resources.

We are currently looking for full-time – Care Coordinator

Starting at $44,676 - $47,000; contingent upon experience, education, etc.

Position Summary:

The Collaborative Bridges team is an innovative care coordination pilot program to connect individuals and families with substance abuse and mental health needs upon their discharge from hospitals and provide supportive care coordination services until linked to long-term community providers or client needs are resolved.

This position will educate and guide patients on the critical role of primary care providers in maintaining their overall health and well-being. Emphasize the benefits of having a dedicated healthcare professional who can offer preventive care, manage chronic conditions, and coordinate specialized treatments when necessary. Encourage patients to establish a relationship with a primary care provider within their community to ensure continuity of care, timely medical interventions, and a trusted source for health related guidance. Provide resources and support to help patients navigate the healthcare system, select an appropriate provider, and understand the value of regular check-ups in promoting long-term wellness.

As Part Of a Team, This Position

• Will help lead initiatives aimed at improving healthcare outcomes and reducing health disparities for justice-impacted populations.
• This role focuses on increasing access to preventive, primary, and specialty care within the community, addressing health-related social needs that impact access and overall health outcomes including chronic health conditions.
• Will work to enhance care integration, efficiency, and coordination across various provider types and care levels.
• Requires a strong commitment to health equity, strategic program development, and collaboration with healthcare and community partners to drive meaningful change.
• Partner with Collaborative Bridges staff to provide identified clients with comprehensive medical care in addition to any Medication Assisted Recovery or other evidence-based programs for their identified substance use disorder.
• Provide referrals/linkages to clients for identified needs and coordinate outreach services to community-based social service agencies that address social determinants of health – e.g., employment, housing, food security, transportation, etc.

Essential Duties And Responsibilities

• Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent, and individualized treatment according to each client's age, gender, race, ethnicity, and culture
• Engage and Educate clients for participation in treatment and other outside needed resources for all Social Determinants of Health needs– e.g., employment, housing, food security, transportation, etc.
• Develop and maintain relationships with community-based programs and attend linkage appointments when necessary and appropriate
• Conduct outreach and follow up with clients, families, and treatment providers.
• Provide a Person-Centered approach to ensure client motivation in recovery.
• Assist with ensuring hospital discharge recommendations are understood by the consumer and followed through with by the patient.
• Ensure interventions are recovery-oriented, culturally congruent, and developmentally appropriate
• Engage natural and family support to strengthen the individual’s participation and engagement.
• Complete intake packets for program enrollment and participation
• Provides referrals and crisis intervention for the individuals’ identified needs
• Interview individuals, review records, and confer with other professionals to review individual progress and to determine their suitability for program participation
• Knowledge of DSM V and ASAM criteria
• Coordinate and implement the delivery of consistent and quality program services
• Maintain program information and technology affecting functional area(s) to increase program effectiveness and ensure compliance
• Prepare, interpret, and present reports to the Supervisor, external funding sources, and community partners in accordance with established timeframes
• Serves as direct liaison to the Supervisor for program-related needs and operational issues
• Assess, evaluate, facilitate, and monitor individuals’ progress in relationship to established goals and objectives
• Collaborate with internal and external partners, participate in staff meetings and monthly supervisions, and participate in integrated staffing with individuals receiving TASC services.
• Identify and refer individuals with behavioral health needs
• Complete and maintain all required individual and program-related documentation, which includes documenting the results of screenings, enrollments, service plans, reports, progress notes, discharge summaries, and other individual-related activities, including accurate reporting of services
• Monitor all individuals determined by individual progress towards service goals

Our Ideal Candidate

• High school diploma or GED equivalent
• Valid driver's license
• CADC certification within two years of employment with TASC may be required based on contractual obligations
• Must be able to pass an IDOC Background check
• Demonstrated proficiency in the Microsoft Office suite
• Demonstrated experience in group facilitation
• Knowledge of the current ASAM placement criteria, DSM-V as it relates to substance-related disorders, and Code of Ethics for substance abuse professionals, or the ability to acquire the knowledge
• Comfort working inside a correctional setting and with persons convicted of serious violent offenses
• Flexibility in thinking and approaches to leading group discussions
• Good verbal, written, and interpersonal communication skills
• Good time management skills with a proven ability to meet deadlines

Our Benefits Package Includes

• Medical/Dental/Vision/Life Insurance and Flexible Spending
• Paid Leave - Short-term Disability (STD)
• Paid Time Off/Sick Time/ Floating Holiday
• Tuition Reimbursement
• 403 B (retirement plan)

The agency currently offers hybrid work schedules that combines in-office and remote work. Employees are required to report to the work site three days per week with the option to work up to two days remotely.

TASC is an Equal Opportunity Employer and a Drug Free workplace. The agency does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran or military status or any other protected status in accordance with federal and state law.