Care Coordination & Utilization Liaison

Metropolitan Jewish Health System, Inc.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Metropolitan Jewish Health System, Inc. is seeking a Placement & Utilization Support Coordinator in New York, NY. This role focuses on providing excellent customer service and acting as a liaison between vendors and departments. A strong background in customer service and healthcare is preferred, as the coordinator will authorize services.

The ideal candidate will have a minimum of one year of related experience and familiarity with health rules, utilization management, and good IT skills. Join us to help improve member services in a supportive healthcare environment.

Qualifications

• Minimum one year of customer service experience, preferably in healthcare.
• Familiarity with health care settings and utilization management.
• Excellent IT skills, including Word and Excel.

Responsibilities

• Provide high-quality customer service as a liaison between vendors and departments.
• Authorize services based on approved care plans.
• Facilitate communication within the interdisciplinary team.

Skills

Customer Service Experience

Utilization Management

Knowledge of HealthRules Payor

Microsoft Word

Microsoft Excel

Interpersonal Skills

Job description

Metropolitan Jewish Health System, Inc. is seeking a Placement & Utilization Support Coordinator in New York, NY. This role focuses on providing excellent customer service and acting as a liaison between vendors and departments. A strong background in customer service and healthcare is preferred, as the coordinator will authorize services.

The ideal candidate will have a minimum of one year of related experience and familiarity with health rules, utilization management, and good IT skills. Join us to help improve member services in a supportive healthcare environment.