Care Coordination Supervisor (unlicensed)

Integrated Services for Behavioral Health; Hillsboro (OH); On-site; USD 53,000 - 63,000; Full time

Benefits offered by this job

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

EAP provides support and resources

Hiring bonus $5,000

Job summary

Integrated Services for Behavioral Health (ISBH) in Highland County, OH seeks a Care Coordination Supervisor to oversee the high-fidelity wraparound model for children and families, ensuring quality care and community collaboration.

The role requires supervisory experience, 3+ years in care coordination, and a background in behavioral health; a Bachelor’s or Master’s degree is preferred, with LSW/LPC preferred, and EHR proficiency. Excellent benefits and salary offered.

Qualifications

• Three years of experience providing coordinated supportive services/care coordination.
• Experience in the behavioral health field required; multi-system youth experience preferred.
• LSW/LPC preferred; strong communication and organizational skills.

Responsibilities

• Supervise and oversee care coordination team members through meetings and regular communications.
• Provide training for direct care coordinators in home and community settings.
• Support staff through conferences, case problem analysis, and skill enhancement.
• Promote teamwork and recognition; ensure documentation meets Medicaid standards.
• Ensure adherence to high fidelity wraparound care coordination and ICC/MCC plans.

Skills

Team supervision

Training delivery

Staff development

Interagency collaboration

Communication

Education

Bachelor’s/Master’s degree in social work, education, counseling, psychology

Tools

Electronic Health Record (EHR) systems

Job description

Integrated Service for Behavioral Health (ISBH) is an innovative, community-oriented organization dedicated to promoting mental health and overall well-being. Our team provides compassionate, personalized support to individuals and families in Southeast and Central Ohio, meeting them in their homes and communities to connect them with the resources they need.

Our comprehensive range of services includes behavioral health treatment, as well as other support programs that are tailored to each person's unique needs. We work closely with local partners to foster healthy individuals and communities.

At ISBH, we believe in a collaborative approach to care, empowering our clients to take an active role in their own journey toward wellness. We are committed to providing accessible, high-quality care to all those who seek our services.

Care Coordination Supervisor (unlicensed)

We are seeking a Care Coordination Supervisor!

Highland County, OH

This role is eligible for a $5,000 hiring bonus!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeast and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Care Coordination Supervisor is primarily responsible for ensuring adherence to the high-fidelity wraparound model of care coordination, ensuring quality care for children and families/caregivers representing diverse socioeconomic, racial, ethnic, and cultural backgrounds. The supervisor has a thorough understanding of local community resources and is skilled at developing and maintaining working relationships with staff, clients, and community partners.

The salary range for this position is $52,609.67 – $63,282.33 based on experience, education, and/or licensure:

Essential Functions:

• Supervise and oversee activities of care coordination team members through various methods, including but not limited to team meetings/supervision and regular communications.
• Provide training for direct care coordinators in the home and community setting.
• Provide routine training, support, and assistance to staff through individual and group conferences, assistance in analyzing case problems, and in improving their skills.
• Promote an ongoing culture of team member recognition and create an atmosphere of teamwork.
• Complete and maintain high fidelity wraparound training credential.
• Ensure completion of skill and competency-based training to supervise the delivery of ICC and MCC. Review, provide feedback, and approve all required documentation – ensure completion of all required care plans, initial assessments, and CANS, outcomes reports, etc.
• Ensures coordination and adherence to the on-call rotation
• Participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to OhioRISE ICC/MCC planning process, and service components.
• Collaborate with all relevant systems and key participants within systems pertaining to children or youth and family/caregiver being served to ensure the highest quality of services are being provided with a focus on ensuring family voice and choice.
• Ability to assess needs in crisis situations and inform response.
• Respects confidential information. Ensures operations meet quality and compliance standards.
• Assures documentation meets Medicaid standards.
• Evaluates the performance of staff members and recommends appropriate action to the manager.
• Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.
• All other duties as assigned.
• Bachelor’s/master’s degree in social work, education, counseling, psychology, or another related field preferred.
• LSW/LPC preferred.
• Three years of experience providing coordinated supportive services/care coordination services.
• Previous supervisory experience strongly preferred.
• Experience working in the behavioral health field required, preferably experience working with multi-system youth, or individuals with autism and or developmental disabilities.
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism.
• Knowledge of high-fidelity wraparound services preferred (training provided post-hire).
• Excellent communication skills, both oral and written, demonstrating professionalism with children, youth, families/caregivers, colleagues, and partners.
• Excellent organizational skills with the ability to stay focused
• Ability to prioritize multiple tasks
• Demonstrated clinical knowledge of children with co-occurring developmental disorders and complex behavioral health issues
• Experience working within Electronic Health Record systems
• Ability to operate, receive and conduct video calls and or meetings in an automated office environment is required
• Ability to maintain a minimum of 100mbps for high-speed internet connection is required

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!

Benefits include:

• Medical
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and we are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Integrated Services for BehavioralHealth

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