Care Coordination Supervisor (Region I)

Integratedservice; Cambridge (OH); On-site; USD 64,000 - 74,957; Full time

Benefits offered by this job

Medical

Vision

401(k) with Employer Match

Employee Assistance Program (EAP)

Job summary

Integrated Services for Behavioral Health in Ohio is seeking a Care Coordination Supervisor to oversee care coordination activities and ensure quality services for children and families. This position requires a Bachelor’s or Master’s degree in a related field and a valid LSW/LPC license.

The ideal candidate will have at least three years of relevant experience, strong communication skills, and the ability to prioritize multiple tasks. A sign-on bonus of $5,000 is being offered.

Qualifications

• 3 years of experience providing care coordination services.
• LSW/LPC license is required.
• Experience working in the behavioral health field is mandatory.

Responsibilities

• Supervise and oversee care coordination team activities.
• Provide training for direct care coordinators.
• Ensure adherence to quality and compliance standards.

Skills

Excellent communication skills

Organizational skills

Ability to prioritize multiple tasks

Clinical knowledge of children with developmental disorders

Education

Bachelor’s/master’s degree in social work or related field

Tools

Electronic Health Record systems

Job description

Care Coordination Supervisor

Location: Guernsey/Noble County, OH

Sign‑on bonus: $5,000.

We're hiring a Care Coordination Supervisor to ensure adherence to a high‑fidelity wraparound model of care coordination and to provide quality care for children and families from diverse backgrounds.

Integrated Services for Behavioral Health (ISBH) is a community‑mindful, forward‑thinking behavioral health organization serving southeastern and central Ohio with a comprehensive array of behavioral health and related services.

Salary Range

The salary range for this position is $64,000.00-$74,957.37 based on experience, education, and/or licensure.

Essential Functions

• Supervise and oversee activities of care coordination team members through various methods, including but not limited to team meetings/supervision and regular communications.
• Provide training for direct care coordinators in the home and community setting.
• Provide routine training, support, and assistance to staff through individual and group conferences, assistance in analyzing case problems, and in improving their skills.
• Promote an ongoing culture of team member recognition and create an atmosphere of teamwork.
• Complete and maintain high fidelity wraparound training credential.
• Ensure completion of skill and competency‑based training to supervise the delivery of ICC and MCC. Review, provide feedback, and approve all required documentation – ensure completion of all required care plans, initial assessments, and CANS, outcomes reports, etc.
• Ensures coordination and adherence to the on‑call rotation.
• Participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to OhioRISE ICC/MCC planning process, and service components.
• Collaborate with all relevant systems and key participants within systems pertaining to children or youth and family/caregiver being served to ensure the highest quality of services are being provided with a focus on ensuring family voice and choice.
• Ability to assess needs in crisis situations and inform response.
• Respects confidential information. Ensures operations meet quality and compliance standards.
• Assures documentation meets Medicaid standards.
• Evaluates the performance of staff members and recommends appropriate action to the manager.
• Participate in the review and selection of new staff, including but not limited to completion of position requisitions, applicant reviews, and interviews.
• All other duties as assigned.
• Bachelor’s/master’s degree in social work, education, counseling, psychology, or another related field preferred.
• LSW/LPC is required.
• Three years of experience providing coordinated supportive services/care coordination services.
• Previous supervisory experience preferred.
• Experience working in the behavioral health field required, preferably experience working with multi‑system youth, or individuals with autism and/or developmental disabilities.
• Working knowledge of local, state, and federal regulations for services for behavioral health, developmental disabilities, and autism.
• Knowledge of high‑fidelity wraparound services preferred (training provided post‑hire).
• Excellent communication skills, both oral and written, demonstrating professionalism with children, youth, families/caregivers, colleagues, and partners.
• Excellent organizational skills with the ability to stay focused.
• Ability to prioritize multiple tasks.
• Demonstrated clinical knowledge of children with co‑occurring developmental disorders and complex behavioral health issues.
• Experience working within Electronic Health Record systems.
• Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required.
• Ability to maintain a minimum of 100 mbps for high‑speed internet connection is required.

Benefits

• Medical
• Vision
• Short‑term Disability
• Long‑term Disability
• 401(k) with Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

Our Mission

Delivering exceptional care through connection.

Our Values

• Dignity – We meet people where they are on their journey with respect and hope.
• Collaboration – We listen to understand and ask how we can best support the people and communities we serve.
• Wellbeing – We celebrate one another's strengths, and we support one another in being well.
• Excellence – We demand high‑quality care for those we serve, and are a leader in how we care for one another as a team.
• Innovation – We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach toward what we know is possible.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.