Care Coordination Specialist (Northern Regions)

RWJBarnabas Health; Franklin Township, Tredyffrin Township (MI, NJ, Chester County); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Care Coordination Specialist to enhance patient care through effective communication and data management. In this pivotal role, you will work closely with healthcare teams to ensure patients receive timely and appropriate care, while also playing a key part in achieving quality performance targets. Your expertise in medical terminology and understanding of HIPAA regulations will be essential as you navigate relationships with patients, providers, and payers. This position offers a unique opportunity to make a meaningful impact on community health while enjoying a comprehensive benefits package.

Benefits

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through Partners

Qualifications

• 4 years of relevant experience in care coordination or healthcare.
• Understanding of population health and quality performance metrics.

Responsibilities

• Facilitate care coordination and quality metrics for patient care.
• Liaise with providers to ensure effective data exchange and patient outreach.

Skills

Medical Terminology

HIPAA Compliance

Data Abstraction

Patient Advocacy

Bilingual Communication

Education

Associate's Degree

Bachelor's Degree

Tools

Epic EMR System

Job description

Care Coordination Specialist - Somerset, NJ
Req #: 0000193713

Category: Professional / Management

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: Accountable Care Organization

Location:

RWJ - 379 Campus Dr. Somerset,
379 CAMPUS DRIVE, SOMERSET, NJ 08873

Job Overview:

As part of RWJBarnabas Population Health team you will play an instrumental role in a department that is providing fully coordinated patient care from a holistic approach to improve the overall performance of the value-based population across the healthcare continuum by ensuring the population receives the right care, at the right time, by the right people. The Care Coordination Specialist is responsible for facilitating multiple components of care to include but not limited to gaps in care closure and preventive care, as well as playing a critical role in achieving Quality performance targets for value-based care. You will assist in providing cost-effective healthcare services throughout the care continuum. Most importantly, you serve as a liaison between patients, the care management team, physicians, payers, and all other participants of the health care team.

Qualifications:

Required:

• Associate s Degree or equivalent work experience

• 4 years of relevant experience required

• Must possess, or obtain within 30-days, a valid NJ Driver s License or ID card and dependable transportation

• Medical Terminology required.

• Understanding of HIPAA and ability to protect patient information.

Preferred:

• Bachelor s Degree
• MA or LPN with license to practice in the state of New Jersey preferred
• Knowledge of population health is a plus
• Experience in Epic or equivalent EMR system preferred
• Bilingual is a plus

Essential Functions:

• Travel to assigned practices throughout NJ to meet with providers to perform EMR reviews, assist with data abstraction, provide education, support administrators and providers, and assist with scheduling and patient outreach as needed.
• Facilitate quality and utilization metrics data exchange between the practices and the Population Health data team to monitor quality metric gap closure.
• Liaise with practice management to share quality gaps reports and clinical opportunity reports e.g. member rosters, AWV gap reports etc.
• Assist in EMR chart reviews, data abstraction, tracking, and reporting on quality and utilization metrics for assigned programs and practices.
• Review charts to identify potential diagnosis codes and partner with the Practice Optimization Specialist to educate and inform physicians and other clinical care providers to address patient risk factors.
• Manage internal and external relationships to ensure that all needs are met.
• Handle a high workload and meet deadlines with a high level of accuracy and integrity.
• Perform clinical point of care testing and other clinical assessment procedures as directed to close quality gaps in line with departmental goals.
• Develop a close partnership with our Clinically Integrated Network Practices, Joint Venture Practices, and Rutgers Employed Practices and understanding the different types of EMR systems to successfully meet goals and metrics at a timely manner.
• Serve as a patient advocate and assist in identification and improvement of patient health outcomes.
• Display the highest standards of customer service and compassion.
• Navigate different insurance payors portals and understanding their patient roaster quality gaps guidelines so that goals are being met.
• Perform other duties as assigned.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Information:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer