Care Coordination Specialist - Member Support & Admin

EmblemHealth; New York (NY); Remote; USD 40,000 - 70,000; Full time

Job summary

EmblemHealth is seeking a Care Management Administrative Associate to execute non-clinical tasks, manage data entry, and support the interdisciplinary care team in New York, NY. You will handle intake, referrals, and member outreach while coordinating with Care Managers and social workers to ensure comprehensive care plans.

The role requires strong communication skills, proficiency with MS Office, and the ability to work in a fast-paced health care environment, including occasional evenings,

Qualifications

• Bachelor's Degree required.
• 1–2 years of client-facing or data entry experience in healthcare.

Responsibilities

• Execute non-clinical Care Management processes and enter data accurately.
• Perform intake, referrals, and telephonic outreach to enrolled members.
• Coordinate with Care Managers, social workers, and clinical staff to support care plans.
• Provide administrative support and assist with daily project operations.
• Work weekends, nights or holidays as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

MS Office

Medical terminology

Data entry

Time management

Education

Bachelor's Degree

Medical Assistant certification (preferred)

Tools

MS Office

Job description

EmblemHealth is seeking a Care Management Administrative Associate to execute non-clinical tasks, manage data entry, and support the interdisciplinary care team in New York, NY. You will handle intake, referrals, and member outreach while coordinating with Care Managers and social workers to ensure comprehensive care plans.

The role requires strong communication skills, proficiency with MS Office, and the ability to work in a fast-paced health care environment, including occasional evenings,