Care Coordination Specialist — CCM, RPM & BHI

Essen Health Care; New York (NY); On-site; USD 24,796 - 28,929; Full time

Job summary

A community health organization in New York is seeking a Clinical Call Center Care Coordinator to support patients in value-based care programs like Chronic Care Management and Remote Patient Monitoring. The role involves conducting patient outreach, care coordination, and documentation. The ideal candidate should have a relevant bachelor's degree and at least one year of experience in care coordination. A clinical certification is required, and familiarity with CMS programs is preferred. The position offers a competitive hourly salary between $18-$21.

Qualifications

• 1 year of experience in care coordination, case management, or patient outreach.
• Familiarity with CMS care management programs preferred.

Responsibilities

• Conduct scheduled outbound calls to patients for care plan adherence.
• Assist in collecting vitals and patient-reported outcomes.
• Coordinate follow-up care and appointments as needed.
• Document patient interactions in the care management platform.

Skills

Interpersonal skills

Organizational skills

Communication skills

Ability to work independently

Bilingual

Education

Bachelor’s degree in Public Health, Social Work, Health Administration, or a related field

Clinical certification (MA, CNA)

Job description

A community health organization in New York is seeking a Clinical Call Center Care Coordinator to support patients in value-based care programs like Chronic Care Management and Remote Patient Monitoring. The role involves conducting patient outreach, care coordination, and documentation. The ideal candidate should have a relevant bachelor's degree and at least one year of experience in care coordination. A clinical certification is required, and familiarity with CMS programs is preferred. The position offers a competitive hourly salary between $18-$21.