Care Coordination Specialist

UCHealth; Aurora (CO); Hybrid; USD 54,000 - 80,000; Full time

Benefits offered by this job

3-Year Incentive Bonus

Tuition Reimbursement (up to $5,250/yr

Health, dental and vision coverage

Job summary

UCHealth in Colorado/Aurora is seeking a full-time Care Coordination Specialist to support outreach, care coordination, and transitions across pediatric to adult care. The role collaborates with primary care teams and community resources to ensure seamless service delivery and patient engagement.

The position offers hybrid or remote options, a competitive pay range of $25.80 to $38.70 per hour, and a comprehensive benefits program including health/dental/vision coverage and tuition assistance.

Qualifications

• Bachelor's degree in Public Health, Nutrition, Exercise Science, Health, Wellness, or related field.
• Experience with underserved populations or in community health programs preferred.

Responsibilities

• Provide outreach and initial contact to potential clients to engage them in care coordination services.
• Maintain case records and protect confidentiality; educate clients using population-specific criteria.
• Coordinate individualized plans of care with clients and families; work with primary care providers to ensure service coordination.
• Coordinate appointments and transportation resources; conduct home visits or visits at provider sites as needed.
• Advocate for clients with local community agencies; provide emotional support and education on self-care skills.
• Facilitate transitions for young adults moving from pediatric to adult healthcare systems; ensure continuity of care.
• Partner with clinics and community resources to reduce barriers to care.
• Assist with insurance and social determinants of health navigation; support access to specialty care.
• Provide care coordination, resource navigation, and family support to promote engagement in adult services.
• Work in a fast-paced environment with decisive judgment and minimal supervision.

Skills

Care coordination

Outreach and engagement

Education

Bachelor's degree in Public Health or related field

Job description

Description

Location: UCHealth Anschutz Outpt Pavilion, CO, Aurora

Department: UCHA PC Integrated Services

Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)

Shift: Days

Pay: $25.80 - $38.70 / hour. Pay is dependent on applicant's relevant experience

This position will offer a hybrid or remote option

This is a grant-funded position and will be considered for renewal annually

Summary:

• Serves clients under appropriate supervision and participates in regular case conferences. Provides outreach and initial contact to potential clients to introduce them to the program and engage them in care coordination services.

• Maintains individual case records and protects confidential information. Provides education to clients using population-specific criteria. Documents services provided per established guidelines.

• Coordinates an individualized plan of care with the client and family. Works with primary care providers and other members of the health care team to ensure coordination of services. Coordinates appointments with providers, utilizing transportation resources as needed. Meets clients in their home, at a provider's office, in the hospital, or in the community as part of ongoing support, offering monitoring of care. Provides appropriate follow-up.

• Serves as a client advocate with local community agencies (as permitted by clients), and provides emotional support. Facilitates access to key resources including information and education related to chronic disease management. Educates and coaches clients and caregivers about self care skills; collaborates with providers to achieve desired outcomes.

• Coordinate transitions for medically and socially complex young adults moving from pediatric to adult healthcare systems, ensuring continuity of care and connection to needed services.

• Partner with clinics, care teams, and community resources to support seamless care transitions and reduce barriers to care.

• Address patient needs related to insurance, social drivers of health, transportation, equipment, and navigate access to specialty care.

• Provide care coordination, resource navigation, and patient and family support to promote successful transition outcomes and engagement in adult healthcare services.

• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.

Requirements:

• Bachelor's degree in Public Health, Nutrition, Exercise Science, Health, Wellness, or related field.

• Preferred: Experience working with under-served populations or in community health programs.

Employees are our number one asset.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

Recognition

• Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.

• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.

• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being

• Medical, dental and vision coverage.

• Access to 24/7 mental health and well-being support for employees and dependents.

• Discounted gym memberships and fitness resources.

• Free Care.com membership.

• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.

• Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.

• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.

• Employer-provided short-term disability and long-term disability with a buy-up coverage option.

Retirement and savings

• 403(b) plan with employer matching contribution.

• Additional 457(b) plan may be available.

• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.

• Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.

• Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.

• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.

• Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

*Eligibility for some programs is based on an employee's scheduled work hours.

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.

Who We Are (uchealth.org)