Care Coordination Assistant - Care Coordination - Danbury Hospital - Danbury, CT

Northwell Health; Danbury (CT); Presencial; USD 27.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO)

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Descripción de la vacante

Northwell Health seeks a Care Coordination Assistant at Danbury Hospital to support discharge planning and coordination. You will work with the Care Coordination team to ensure timely discharges and accurate information flow to post-acute providers, families, and the interdisciplinary team.

Responsibilities include updating the EMR, coordinating transportation, and preparing documentation for denials or appeals as needed. Strong communication and prioritization are essential.

Formación

• Requires minimum high school diploma and two years in acute care hospital or equivalent.
• Strong prioritization and problem-solving skills.
• Ability to communicate with physicians, patients and interdisciplinary team.
• Proficient keyboard/data entry and documentation.

Responsabilidades

• Assist Care Coordination team to prioritize and execute discharges.
• Transmit clinical information to post-acute providers via EMR/referral system.
• Monitor message board and inform care team of available resources.
• Prepare and send all required documentation to next level of care.
• Coordinate with physicians, patients and families on discharge plans.
• Maintain and update electronic medical records with discharge updates.

Conocimientos

Prioritization

Communication

Problem solving

Attention to detail

Educación

High School Diploma or Equivalent

Herramientas

Electronic Medical Records (EMR)

Referral software

Basic computer skills

Descripción del empleo

Description

Northwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees —including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Title: Care Coordination Assistant - Care Coordination - Danbury Hospital - Danbury, CT - Monday - Friday 8:00am - 4:30, one weekend each month

Summary:

The Care Coordination Assistant works at the direction of the Clinical Care Coordinator and assists in facilitating discharges from the hospital to home or extended care facilities by coordinating various processes related to implementation of the discharge plan. This may include listing cases to nursing homes and home care agencies electronically, obtaining insurance pre- authorizations, confirming needed services, equipment, etc., transmitting referrals, arranging transportation, coordinating arrangements with patients, families, and the interdisciplinary team.

Responsibilities:

1. Collaborates with Care Coordination team members to prioritize and execute discharges for the day.

2. Assures thorough and accurate transmission of clinical information to post acute providers through the electronic referral software system.

3. Monitors message board in system and advises health care team, patient and family of the resources available to them.

4. Prepares/sends all required documentation to next level of care.

5. Issues Important Message for Medicare as requested.

6. Prepares/faxes electronic medical record for QIO appeals.

7. Assures that all requests from all referral sources (Stream Fax, telephone , etc) for clinical information are conveyed to the responsible Care Coordinator timely via the EMR to avoid adverse determinations and notifies same of all actual/potential denied days.

8. Informs physicians, patients, families and other members of the health care team of discharge arrangements (time, transport mode, etc).

9. Updates community partners with any changes in discharge plan.

10. Documents final discharge plan as well as any important updates pertinent to the care plan in the electronic medical record, proof reads documents for errors and content, and assures Care Coordinator co-signs the notation.

11. Manages mail from carriers and triages to correct department member.

12. Manages equipment closet to maintain PAR levels of equipment.

13. Maintains the integrity of the electronic referral system through completing documentation requirements, acknowledging/answering messages and discharging case when complete.

14. Manages the department telephone lines to assure that customers receive verification that their calls have been received.

15. Assists director when requested with procuring information for audits or performing special projects for the team.

16. Fulfills all compliance responsibilities related to the position.

17. Performs other duties as assigned.

Education Skills Experience:

HS GRAD/EQUIVALENT

Other Information:

Required: Requires a minimum high school diploma (some college preferred) and a minimum of two years experience in an acute care hospital or equivalent. Flexible, resourceful and creative in problem solving with ability to prioritize. Requires a high degree of prioritization skills. Act independently and offer suggestions and new ideas for improving performance and operations. Proofread and check documents for errors as well as the ability to use a keyboard to enter, retrieve, and transform data. Effectively communicate with physicians, patients, families and other members of the interdisciplinary team.

Minimum Experience:

three years

Desired:

Ability to work with spreadsheets a plus.

Working Conditions:

Manual: Some manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force

Physical Environment: Generally pleasant working conditions

Company:

Danbury Hospital

Org Unit:

152

Department:

Care Coordination-DH

Exempt:

No

Salary Range:

$19.54 - $37.94 Hourly

Available benefits include:

• Paid Time Off (PTO)
• Medical, Dental and Vision Coverage
• Health and Dependent Care Flexible Spending Accounts
• Health Savings Account
• 401(k) Retirement Plan
• Basic Life and AD&D insurance
• Wellness Programs
• Employee Assistance Program
• and Team Member Discounts.

Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.