Care Coordination Assistant

St Anthony Hospital; Lakewood (CO); On-site; USD 45,000 - 60,000; Full time

Job summary

St. Anthony Hospital in Lakewood, CO is seeking a Care Coordination Assistant to support the Clinical Care Coordination team with post-acute referrals and communications with patients, families, and agencies.

The role emphasizes accuracy, HIPAA compliance, and collaboration with care teams. Responsibilities include coordinating with interdisciplinary teams, ensuring timely referrals, arranging follow-ups, handling insurance communications, and safeguarding patient information in line with

Qualifications

• Associate Degree in Business/Health-Related field or High School Diploma with current healthcare license/certification (MA/CNA/EMT).
• Medical terminology certificate or ability to demonstrate knowledge of medical terminology.

Responsibilities

• Communicate and collaborate with interdisciplinary teams, patients, and families to facilitate care progression.
• Manage timely post-acute care referrals to assist with length of stay management and mitigation of denials.
• Ensure post-acute follow-up appointments for identified patients to aid readmission prevention and continuity of care.
• Prioritize, document, and transmit communications relating to insurance requests, authorizations, denials and Physician Advisor status to the appropriate licensed staff.
• Comply with confidentiality policies, HIPAA regulations, and organizational standards when transmitting protected patient information to external agencies and vendors.
• Collaborates with and supports the Care Coordination team, including RN/CC and Social Worker.

Skills

Care coordination

Communication

Organization

Attention to detail

Regulatory knowledge

Education

Associate Degree in Business/Health-Related field

High School Diploma or GED

Medical terminology certificate

Job description

Job Summary and Responsibilities

As our Care Coordination Assistant (CCA), you will support critical and time-sensitive functions of the Clinical Care Coordination team, managing post-acute care referrals and communications with patients, families, and agencies.

Every day you will perform duties with a high degree of accuracy and critical thinking, including direct communication with key stakeholders, ensuring compliance with hospital policies, standards of practice, and Federal/State regulations, all while upholding our organizational values.

To be successful in this role, you will demonstrate strong organizational skills, meticulous attention to detail, effective communication abilities, and a commitment to accuracy and compliance in supporting comprehensive care coordination.

• Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression.
• Manage timely post-acutecare referrals to assist with length of stay management and mitigation of denials.
• Ensure post-acutefollowup appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
• Prioritize, manage, and document communications relating to insurance requests, authorizations, denials and Physician Advisor status recommendations to the appropriate licensed staff member as applicable.
• Comply with confidentiality policies, HIPAA regulations, and organizational standards when transmitting protected patient information to external agencies and vendors as needed for placement, payment or referral.
• Collaborates with and supports the Care Coordination team, including, but not limited to the RNCC and Social Worker.

Schedule: Monday to Friday, 8:00 AM to 4:30 PM, with the possibility of weekend rotation

Job Requirements

Required

• Associate Degree in Business/Health-Relatedfield or High School Diploma or GED with a current license/certification as a healthcare professional (Medical Assistant/Certified Nursing Assistant/Emergency Medical Technician).
• Medical terminology certificate or ability to demonstrate knowledge of medical terminology.

Preferred

• Three (3) or more years experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting.
• Bachelor Degree or BSW.
• Experience supporting clinicians in demanding and fast paced patient care environments.
• LVN/LPN, Licensed BSW, Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician certificate.
• Awareness of CMS and other regulatory guidelines.

Where You'll Work

Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life‑saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast‑paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.