Care Conduct Coordinator (Student Conduct Specialist), Residence Life

The Regional Municipality of Durham; Bloomington (IN); On-site; USD 51,000 - 52,000; Full time

Job summary

The Regional Municipality of Durham seeks a Conduct Coordinator for Indiana University Bloomington's Office of Student Life. This role involves managing student conduct issues and developing support programs, while ensuring a safe and positive campus experience. A Bachelor's degree and relevant experience are required.

Benefits

Comprehensive medical and dental insurance

Generous paid time off plans

Tuition subsidy for employees and family members

Qualifications

• Bachelor's degree required; Master's preferred in relevant field.
• 2 years of experience in student conduct or higher education.
• Strong commitment to quality and educational conflict resolution.

Responsibilities

• Conduct initial assessments and manage Residence Life conduct cases.
• Develop programs for students facing conduct allegations.
• Train and supervise staff and student conduct board.

Skills

Proficient communication skills

Time management

Flexibility in dynamic environments

Confidentiality

Conflict management

Education

Bachelor's degree in public affairs, social work, counseling, public health, education, business, or related field

Master's degree in higher education student affairs or related field

Job description

The Office of Student Life is focused on building a strong foundation to ensure every student's Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission.
Indiana University Bloomington is a public Research Institution with a total enrollment of 45,328 students and some of the top academic programs in a range of disciplines. With Big 10 sports, more than 700 student organizations, a vibrant artist community, and plenty of other opportunities for involvement, IU is a campus full of energy and life.
Residence Life is a strategic campus partner in the Involvement and Belonging area of the Office of Student Life. We house approximately 13,000 predominantly first-year students in 14 traditional residence halls and 6 unfurnished apartment communities. In addition to our traditional floors, we have 21 Living Learning Centers and Thematic Communities.

Job Summary

IU takes a student-centered, educational, and developmental approach to conduct and care responses. Our residential communities are dedicated to honesty, integrity, and high ethical standards. The Conduct Coordinator reports directly to the Assistant Director of Student Conduct for Residence Life and works in high collaboration with the Office of Student Conduct to promote student success and accountability in a residential setting.
Department-Specific Responsibilities

• Conducts initial case assessment and referrals of Residence Life reports in coordination with the Assistant Director of Conduct for Residence Life. Once the case is determined to be a
• Residence Life conduct case the Conduct coordinator will apply charges to the case and assign the case to Residence Life Hearing Officers and boards.
• Completes case and sanction/action plan audits.
• Serves as a resource for students and staff regarding policies and procedures contained in the IU Code of Student Rights, Responsibilities, and Conduct and the Residence Hall Rules and Regulations.
• Handles incident documentation, discovery, adjudication, and sanctions/action planning.
• Assists with training and supervision of student (RA), graduate, and professional staff and Hearing Officers.
• Selects, trains and, advises the RHA Conduct Board.
• Serves as the main point of contact for the residence center's conduct board advisors.
• Works in assistance with the Assistant Director of Student Conduct for Residence Life to serve as a liaison to the Office of Student Conduct and other Dean of Students offices regarding
• Residence Life Hearing Officer training, policy violations and sanctioning including alternative sanctioning, and mental health concerns.
• Serves as a Hearing Officer for a variety of case levels.

General Responsibilities

• Develops and implements programs and initiatives that offer support for students facing student conduct allegations, which may also have legal implications with local or campus police.
• Manages an individual case load for incidents on and off campus that may affect student standing in relation to the student code of conduct, student safety and well-being, and/or university policies.
• Collaborates with staff in own department, other departments, external entities as well as academic and campus leaders, on shared student conduct goals, often coordinating sanctions and action planning efforts for individual cases.
• Interfaces directly with students throughout the duration of the case, providing an educational and developmental experience and directing them to university resources such as staff in student support roles as appropriate.
• Places an emphasis on confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions.
• Provides training to and serves as a resource for university constituents with high student interaction in order to educate on student conduct and the related procedures for case resolution.
• Runs audits and reports trends to managers on case management progress, types of code violations, and sanction/action plan completion.
• Performs frequent research and maintains knowledge of relevant university policies, the code of conduct, relevant laws and ordinances, and best practice procedures for handling of student conduct issues.

Qualifications

EDUCATION
Required

• Bachelor's degree in public affairs, social work, counseling, public health, education, business, or related field

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE
Required

• 2 years in student conduct, higher education, or related field

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Demonstrated ability to maintain confidential information
• Ability to work within tight time frames and meet strict deadlines
• Ability to simultaneously handle multiple priorities
• Effective conflict management skills
• Commitment to working with people from diverse backgrounds and demonstrated cultural competency
• Demonstrated commitment to educationally focused conflict resolution techniques and programs

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

To learn more about Bloomington, Indiana, click here .

Work Location

Bloomington, Indiana.
This is an in-person position.

Advertised Salary

$51,000 - $52,000 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Student Support
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.