Care Coach (Part-Time)

Nichols College; Dudley (MA); Remote; USD 10,000 - 60,000; Part time

Job summary

A mental health support organization is seeking a Care Coach to engage clients and support them on their healing journeys. The ideal candidate will have a Bachelor's in a relevant field and experience with young adults. This part-time role requires flexible hours and remote work capabilities, with a focus on empathy and motivation. The expected pay is $20.00 per hour.

Qualifications

• 2nd year Master’s students preferred. Experience with young adults and adolescents is highly preferred.
• W2 part-time role with a minimum of 15 hours per week.
• Reliable WiFi and ability to work remotely.

Responsibilities

• Engage clients in 1:1 peer discussions.
• Provide skill-based interventions during high stress.
• Perform risk screenings and safety planning.

Skills

Interpersonal communication

Empathy

Ability to motivate

Education

Bachelor’s degree in Psychology, Sociology, Social Work, or related field

Relevant certifications

Tools

Slack

Dropbox

Gmail

Zoom

Google Drive

Microsoft Excel

Google Sheets

Job description

Overview

Charlie Health is seeking a motivated Care Coach to support clients on their healing journeys. Care Coaches advocate for mental health and help ensure successful, sustainable progress by empathizing with clients and providing motivation to continue engaging in therapy.

Responsibilities

• Engage Charlie Health clients in 1:1 peer discussions via secure platforms to align with treatment goals and programming.
• Provide skill-based interventions to stabilize clients during moments of heightened stress.
• Perform risk screenings and safety planning, escalating to crisis clinicians as indicated.
• Remain a resource during programming to maintain engagement throughout treatment.

Qualifications

• Bachelor’s degree in Psychology, Sociology, Social Work, or related field and/or relevant certifications (Certified Peer Specialist – national or state accredited).
• 2nd year Master’s students preferred. Prior experience with young adults and adolescents in individual and group settings is highly preferred (Inpatient, IOP, PHP, or RTC).
• Preferred: 1+ years of experience as a mental health peer support, mentor, skills trainer, or mental health associate.
• Excellent interpersonal and communication skills; knowledge of professional boards and standards related to client treatment, rights, and confidentiality.
• W2 part-time role with a minimum of 15 hours per week. Availability requirements include one of the following schedules: Monday–Thursday 3–9 pm MT, or Monday–Thursday 10 am–2 pm MT, or split shift (preferred); rotating Fridays and Saturdays 9 am–3 pm MT (required). Availability should not fall below 12 hours weekly and may go up to 28 hours depending on needs.
• Reliable WiFi and ability to work remotely; authorized to work in the United States; native or bilingual English proficiency.
• Proficiency with cloud-based tools (Slack, Dropbox, Gmail, Zoom, Google Drive, EMR) and with Microsoft Excel or Google Sheets.

Additional Information

The expected pay for this role is $20.00 per hour.

Values

• Connection: Care deeply about every person in the Charlie Health ecosystem.
• Inspire hope: Believe in clients and remind them of their potential.
• Congruence: Stay curious and challenge assumptions while remaining humble.
• Heed the evidence: Be results-oriented and willing to pivot when data suggests a change.
• Commitment: Act with urgency and persistence in supporting clients.

Please do not call our public admissions line regarding this job posting. Be cautious of recruitment fraud. For opportunities at Charlie Health, visit our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will not ask you to pay a fee or to download software as part of the interview process. Communications from Charlie Health will come from @charliehealth.com email addresses.

Recruiting agencies, please do not submit unsolicited referrals. Charlie Health is an Equal Opportunity Employer and values diverse perspectives to provide mental health and substance use disorder treatments to all young people. Applicants are assessed based on qualifications without regard to disability or need for accommodation.