Cardiovascular Territory Account Specialist - Santa Rosa - Remote

Novartis Group Companies; United States; Remote; USD 77,000 - 143,000; Full time

Job summary

An innovative company is seeking a Territory Account Specialist to drive sales and enhance customer engagement in a remote role. This position requires a dynamic individual with a proven track record in specialty pharmaceuticals, capable of crafting tailored customer experiences and collaborating across functions. Your expertise in clinical selling and account management will be pivotal in addressing client needs and navigating complex market landscapes. Join a forward-thinking team where your contributions will directly impact patient outcomes and drive business success.

Benefits

Comprehensive Health Plans

Retirement Plans

Bonuses

Stock Units

Awards

Qualifications

• 2+ years of experience in specialty pharmaceuticals or biotech sales.
• Strong analytical skills and ability to navigate large accounts.

Responsibilities

• Formulate strategic territory business plans to enhance product demand.
• Conduct planning meetings with stakeholders to address customer needs.

Skills

Clinical Selling

Account Selling

Problem Solving

Team Collaboration

Market Analysis

Education

Bachelor's Degree

Advanced Degree

Job description

Job Description Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography.

Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you.

The Territory Account Specialist (TAS) is a driven sales business leader who designs a customized customer experience tailored to the needs of each account and Healthcare Provider (HCP). Acting as the primary Point of Contact (PoC) in our customer-centric approach, the Territory Account Specialist engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging Novartis resources to enhance patient outcomes. The Territory Account Specialist possesses expertise in clinical selling, account selling, access navigation, problem solving, team orchestration/collaboration, and omni-channel engagement.

Job Description

Key Responsibilities:

1. Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
2. Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
3. Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and manage business opportunities and challenges effectively.
4. Conduct planning meetings with key stakeholders to address complex customer issues and collaborate across departments to fulfill customer requirements.
5. Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and in-person interactions with customers.
6. Utilize systems and omni-channel or multi-channel strategies to maximize Novartis capabilities for personalized customer engagement, whether in person or virtually.
7. Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver access support.
8. Provide timely access assistance and collaborate with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Essential Requirements:

• Bachelor's degree required; an advanced degree is a plus.
• 2+ years' experience in specialty pharmaceuticals, biotech, or a similar sales role within the last 5 years.
• Strong ability to collaborate across functions in a matrix environment, proficient in communicating clinical product details, with a proven track record of high performance, and skilled in navigating and selling to large accounts and key segments.
• Proactive with strong analytical skills to identify, prioritize, and utilize relevant data to solve problems and satisfy key customers, demonstrating ethical leadership and compliance with company policies and laws.
• Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% across a broad geography, driving or flying within the territory, with a valid driver's license.

Desirable Requirements:

• Experience with therapeutic groups, disease states, account management, and product launches.
• Understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and medical calling on HCPs regarding sophisticated products or reimbursement pathways.

Leveling Guidelines: The position will be filled at a level commensurate with experience.

Position Levels:

• Territory Account Associate: Recent military service of 4+ years in a leadership role or no prior sales experience.
• Territory Account Specialist: 2+ years' relevant experience within the last 5 years.
• Senior Territory Account Specialist: 5+ years' relevant experience within the last 5 years.
• Executive Territory Account Specialist: 10+ years' relevant experience within the last 5 years.

Driving is an Essential Function: This role requires driving as a fundamental activity. Must have a valid, unrestricted driver's license. Reasonable accommodations are available for qualified individuals with medical restrictions if the essential function of driving is not eliminated.

COVID-19 Vaccine Policy: While vaccination is not currently required, employees in customer-facing roles must adhere to customer credentialing guidelines, which may require vaccination. Requests for reasonable accommodations can be sent to [e-mail].

Compensation and Benefits: The salary range at start is expected to be between $77,000 and $143,000 for Associate, $93,800 and $174,200 for Specialist, $114,100 and $211,900 for Senior, and $126,000 and $234,000 for Executive levels. Final pay depends on various factors including location, experience, and performance. Benefits include bonuses, stock units, awards, and comprehensive health and retirement plans. Details will be provided upon offer.

Training Period: The selected candidate must complete initial training, which includes home study, within eight hours per day and forty hours per week.

Company does not sponsor visas for this position.

Note: Novartis cannot support relocation; please apply only if the location is accessible to you.