Cardiovascular PACS Admin at Ohm Systems Miami, FL

Ohm Systems; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Ohm Systems seeks a CVIS Cardiovascular Imaging Systems Consultant / Cardiovascular PACS Admin to support a broad portfolio of cardiovascular imaging platforms. You will troubleshoot incidents, coordinate with Epic Cupid/Radiant teams, and engage vendors for patches and upgrades, ensuring system performance and end-user satisfaction.

You will work across Windows, Linux, SQL, HL7, and DICOM environments, contribute to Confluence/Jira documentation, and participate in after-hours support and

Qualifications

• Experience with CVIS platforms (ISCV, XIMS, CPACS) and related imaging systems.
• Ability to troubleshoot, escalate to vendors, and coordinate with IT teams.
• Experience with HL7 messages, DICOM workflows, and order/results validation.

Responsibilities

• Respond to CVIS incidents via phone, text, email, and SNOW.
• Troubleshoot and resolve issues across CVIS platforms; coordinate with vendors and IT teams.
• Lead or support vendor engagements for patches, upgrades, and maintenance.
• Configure and test Modality Worklist and Modality Performed Procedure Step workflows.
• Provide after-hours on-call support as part of a shared coverage model.
• Report status and risks to Enterprise Imaging Services leadership.

Skills

CVIS platforms

Vendor engagements

Incident management

HL7

DICOM

Epic Cupid/Radiant

On-call support

Tools

Confluence

Jira

Job description

Job Description

CVIS Cardiovascular Imaging Systems Consultant
Cardiovascular PACS Admin

This role supports a broad portfolio of cardiovascular imaging platforms, including ISCV (IntelliSpace Cardiovascular), XIMS (Xper Information Management System), Change Healthcare CPACS, Merge Hemo (Merative), and GE Muse, along with ancillary systems like Paceart Optima, Butterfly IQ, BioTel, ScottCare, Lifenet, Evoke, AVW, AccuWin Pro, and Philips Patient Flow Performance Bridge. These systems are tightly integrated with PACS, Epic Cupid, and various monitoring and reporting tools across the cardiovascular service line.

Key Responsibilities and Contributions:

• Respond promptly to CVIS-related incidents via phone, text, email, and ServiceNow (SNOW), ensuring timely communication and resolution.
• Accurately assess, troubleshoot, and resolve reported issues across CVIS platforms; expand escalation to vendors and internal T & D teams when needed to ensure full resolution.
• Support and resolve order, results, and transaction-related issues-including stuck or delayed HL7 messages, procedure mismatches, and modality communication errors.
• Collaborate regularly with clinical engineering, Epic Cupid/Radiant teams, and enterprise IT to maintain system performance and end-user satisfaction.
• Maintain responsibility for Corporate ID assignment workflows (as applicable to CVIS modality integrations) and ensure accurate patient matching across platforms.
• Lead or support vendor engagements for system patching, upgrades, performance reviews, and recurring technical maintenance.
• Issue downtime notifications across email and Microsoft Teams channels to keep stakeholders informed and mitigate disruptions.
• Initiate and support Major Incident Management (MIM) processes as required for critical CVIS-related outages or degradation events.
• Participate in after-hours patching, change control, and system validation activities as scheduled.
• Provide rotating after-hours on-call support (typically 5:00 PM 8:30 AM) as part of a shared coverage model.
• Configure and test Modality Worklist (MWL) and Modality Performed Procedure Step (MPPS) across cardiovascular systems; validate orders and results mapping during go-lives and upgrades.
• Serve as the primary technical liaison during CVIS implementation efforts and workflow refinement initiatives, ensuring clinical alignment and system stability.
• Provide tier 2/3 technical support for ISCV, Xper, CPACS, and related systems-working across Windows, Linux, SQL, HL7, and DICOM-based environments.
• Contribute to documentation in Confluence, track issue resolution in Jira, and maintain project/task visibility across CVIS initiatives.
• Assist with Epic alignment efforts by supporting transition planning, workflow reviews, and structured knowledge transfer with incoming Epic Cupid teams.
• Regularly report status, risks, and key updates to the Enterprise Imaging Services leadership team.