Cardiology Patient Services Specialist

Covenant Health; Sevierville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Covenant Medical Group is seeking a Patient Service Representative for LeConte Cardiology to support checkout operations and patient billing. You will collect payments, schedule follow-up visits, and balance day-end activities while ensuring accurate data entry and adherence to department policies.

The role emphasizes teamwork with physicians and care teams to deliver patient-centered service in a high-volume cardiology setting.

Qualifications

• Experience in medical office scheduling and collections.
• Familiarity with ICD-9/10 and CPT-4 coding for charge entry.
• Strong patient communication and team-based care mindset.

Responsibilities

• Provides administrative coverage for patient service functions related to checkout operations.
• Collects and processes encounter form data and outstanding balances.
• Schedules appointments for return visits and end-of-day procedures.
• Balances work and computer at day end, and compiles data for billing personnel.
• Collaborates with patient, physician, and care team members in a team-based approach.

Skills

Customer service

Appointment scheduling

Billing / collections

ICD-9/10 CPT-4 coding

Education

HS diploma or GED

Job description

Covenant Medical Group is seeking a Patient Service Representative for LeConte Cardiology to support checkout operations and patient billing. You will collect payments, schedule follow-up visits, and balance day-end activities while ensuring accurate data entry and adherence to department policies.

The role emphasizes teamwork with physicians and care teams to deliver patient-centered service in a high-volume cardiology setting.