Cardiology IT Apps Engineer - Hemodynamics & EP Support

Infinite Computer Solutions

Maryland

On-site

USD 90,000 - 130,000

Full time

11 days ago

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Job summary

Infinite Computer Solutions is seeking a Cardiology & Hemodynamics Applications Support Engineer to maintain and support cardiology, hemodynamics, electrophysiology, ECG/Holter, and PACS applications across clinical workflows. This role emphasizes keeping applications healthy and delivering reliable service to clinicians.

The position requires 7+ years of domain experience, strong DICOM/HL7 knowledge, and ITIL-based support.

Qualifications

7+ years supporting Cardiology and Hemodynamics applications.
Experience with PACS configuration, validation, and workflow optimization.
Strong knowledge of DICOM and HL7 standards.
Familiarity with HIPAA/HITRUST and SOC2.
Experience with ITIL service management and ServiceNow.

Responsibilities

Apply incident, problems, and change management practices across the cardiology application portfolio — spanning hemodynamics, EP, ECG/Holter, and echo/structured reporting — coordinating across clinical, Cath/EP lab operations, infrastructure, and vendor application teams to resolve issues and minimize clinical disruption.
Troubleshoot issues reported by business users to identify root cause and resolve them within SLAs — providing workarounds as quick fixes and implementing permanent fixes.
Proactively monitor application health, respond to alerts, and act on emerging issues before they impact clinical users.
Coordinate minor upgrades to the applications and validate the applications post upgrade / patch implementation.
Participate in go-live cutovers, troubleshoot escalated issues, and ensure rapid resolution of integration or configuration problems.
Participate in the on-call rotation and after-hours escalation to provide continuous support for Cath lab, EP, and cardiology operations.
Execute planned and unplanned downtime procedures — including Cath lab and EP lab downtime — and clinical workarounds and support post-downtime reconciliation.
Engage with clinical stakeholders to gather feedback and ensure optimized workflows for clinical staff.
Write and maintain runbooks and knowledge-base articles to standardize resolution and reduce repeat incidents.