Cardiology Front Office - Patient Representative

Methodist-Health-System

Celina (TX)

On-site

USD 32,000 - 42,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Methodist Health System is seeking a courteous front desk receptionist to greet patients, schedule appointments, and verify insurance information in a Texas clinic. The role requires professionalism, accurate data entry, and the ability to support a busy front office with a focus on patient care.

Responsibilities include collecting payments, answering calls, and maintaining confidentiality while collaborating with clinical staff to ensure smooth patient flow and timely processing of

Qualifications

High school diploma or equivalent.
Strong communication and customer service skills.
Experience with medical terminology preferred.

Responsibilities

Greets patients and schedules appointments.
Checks in patients and verifies insurance information.
Collects payments and enters charges.
Maintains patient confidentiality and accurate records.
Answers phones and directs inquiries.
Supports clinic workflow and team communication.

Skills

Front desk etiquette

Medical terminology

Communication skills

Data entry

Education

High school diploma or equivalent

Tools

Medical management software

Typing 40 wpm

Job description

Hours of Work

8am - 5pm

Days Of Week

Mon - Fri

Work Shift

8X5 Day (United States of America)

Job Summary

GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS. SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.

Duties And Responsibilities

Maintains strictest confidentiality.
Greets patients in a prompt, courteous and helpful manner.
Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system.
Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems.
Maintains work area and reception area in neat and orderly manner.
Advise Practice Manager of problems and concerns in the Front Office and helps in problem solving.
Attends educational and staff meetings as scheduled.
Determine and input daily balance of charges and receipts as assigned by the Office Manager. Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.

Performance Requirements Knowledge, Skills, And Abilities

Knowledge of front office procedures and medical terminology. Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees, and the public.

Education

High school education or equivalent

Experience And Skills

Strong communication skills with consistent incorporation of judgement and discretion.
Working knowledge of medical terminology and coding preferred. Previous two years in a front office using medical management software preferred.
Previous typing or data entry at 40 wpm experience.

Typical Physical Demands

Frequent mobility and/or sitting required for extended periods of time. Some bending and stooping required. Requires occasional lifting up to 50 pounds of boxes of paper. Requires manual dexterity to operate office technology. Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals. Requires hearing within normal range for telephone use.

Typical Working Conditions

Work is performed in an office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry and upset people.

Methodist Health System

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community.

Awards And Recognitions