Cardiac Rhythm Specialist - Clinical & Tech Support

Abbott; Princeton (NJ); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott in Princeton, NJ seeks a CRM Product Support Specialist to provide comprehensive engineering, sales, educational, and clinical support for Cardiac Rhythm Management products. You will respond to field inquiries from physicians, healthcare professionals, patients, and field staff, and act as a clinical interface between the medical community and the business.

You will develop and lead training sessions, support CRM sales, and collaborate with engineers, vendors, and customers to resolve

Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
• Must have the capability to obtain certification in CRM products.
• Demonstrated knowledge of cardiology, electro‑physiology, or cardiac electro‑physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.

Responsibilities

• Clinical Interface: Acts as a clinical interface between the medical community and the business.
• Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
• Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Sales Support: Provides additional back-up support to CRM Sales Representatives.

Skills

Strong communication

Independent working

Education

Bachelor’s degree in Bio-Medical Engineering

Tools

Microsoft Office

Job description

Abbott in Princeton, NJ seeks a CRM Product Support Specialist to provide comprehensive engineering, sales, educational, and clinical support for Cardiac Rhythm Management products. You will respond to field inquiries from physicians, healthcare professionals, patients, and field staff, and act as a clinical interface between the medical community and the business.

You will develop and lead training sessions, support CRM sales, and collaborate with engineers, vendors, and customers to resolve