Cardiac Patient Services Coordinator – Day Shift (Nashville)

Ascension Health; Nashville (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Comprehensive health coverage

Employer-matched 403(b) plan

PTO and holidays

Tuition reimbursement

Job summary

Ascension Health in Nashville, TN, is seeking a Reception/Administrative role in the Cardiac specialty at Saint Thomas Heart West. The position is full-time with day shifts, focusing on welcoming patients and maintaining accurate records while supporting the clinical team.

The role requires a high school diploma or equivalent or related experience, with preference for customer service and scheduling experience. Benefits include health coverage, retirement options, PTO, and tuition assistance.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet visitors warmly and guide them through check-in/check-out processes and keep records accurate.
• Proactively manage schedules, confirm appointments, and handle medical record requests.
• Assist patients with insurance authorizations, precertifications, co-payments, and billing questions with transparency.
• Submit daily service charges, reconcile deposits, and provide essential clerical support to keep the office organized.

Skills

Customer service

Scheduling

Clerical tasks

Education

High School diploma equivalency

Job description

Ascension Health in Nashville, TN, is seeking a Reception/Administrative role in the Cardiac specialty at Saint Thomas Heart West. The position is full-time with day shifts, focusing on welcoming patients and maintaining accurate records while supporting the clinical team.

The role requires a high school diploma or equivalent or related experience, with preference for customer service and scheduling experience. Benefits include health coverage, retirement options, PTO, and tuition assistance.