Cardiac Device Specialist

Cardiac RMS LLC; United States; Teletrabalho; USD 47 000 - 55 000; Tempo integral

Resumo da oferta

DocGo is seeking a Patient Care Coordinator to manage the cardiac remote monitoring program for CRMS by DocGo across U.S. clinics.

You will review daily alerts and transmissions from implanted devices, coordinate care with clinicians, and document findings in the patient database. A strong background in cardiac rhythm interpretation and device transmissions is required, with IBHRE certification preferred and CRAT certification required if IBHRE is not held.

Qualificações

• IBHRE certification preferred; completion within one year of hire may be required.
• CRAT certification required for applicants without IBHRE certification.
• Strong cardiac device knowledge and rhythm interpretation.
• Ability to create device transmission reports with relevant data.
• Experience with Abbott, Boston Scientific, Biotronik and Medtronic transmissions.

Responsabilidades

• Review remote monitoring data and alerts daily.
• Identify urgent alerts and notify clinical staff.
• Perform remote device interrogation or follow-up.
• Document findings in patient database.
• Coordinate monitoring programs (Merlin.net, CareLink, Biotronik, Latitude).
• Provide patient education on remote monitoring procedures.

Conhecimentos

Cardiac device knowledge

Rhythm interpretation

Patient education

Communication skills

Leadership

Documentation

HIPAA compliance

Formação académica

IBHRE certification (CCDS/CDRMS/IBHRE Testamur)

CRAT certification

Ferramentas

Merlin.net

CareLink

Biotronik

Latitude

Descrição da oferta de emprego

Job Title: Patient Care Coordinator Location: United States, Remote Compensation: $34.00-$40.00 per hour Employment Type: Full-Time Benefits: Paid Time Off, Medical, Dental and Vision coverage with company as well as individual contribution, 401k (individual contribution only), Paid Sick Leave

This position requires extensive experience reviewing transmissions from CIEDs (Cardiac Implantable Electronic Devices) including Pacemakers, Cardiac Defibrillators, and Implanted Loop Recorders.

About DocGo

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

Job Summary

The Patient Care Coordinator is responsible for the day-to-day management of the cardiac remote monitoring program for specific cardiology clinic customers of CRMS by DocGo. Duties include reviewing daily alerts and transmissions of all patients enrolled in remote monitoring websites, documentation, interpretation, triaging and communicating with patients, team lead, clinical staff and the physicians to ensure appropriate coordination of care. Additional duties will include Implantable Loop Recorder (ILR) monitoring, patient education with instruction of remote monitoring. This position serves as a leadership role for the Cardiac Monitoring Center (CMC) of CRMS by DocGo for daily operations. The Patient Care Coordinator must be able to demonstrate the ability to work both independently and under the direct supervision of the team lead and physician. The Patient Care Coordinator must coordinate and manage the remote monitoring of device clinic patients and the duties listed above in a manner consistent with CRMS by DocGo mission to provide excellence in cardiovascular care.

Duties/Responsibilities

• Reviews remote monitoring software daily for transmission data and alerts.
• Identifies ALERTS that require immediate attention and notifies clinical staff.
• Performs remote device interrogation and/or follow up.
• Documents appropriately in database regarding patient remotes.
• Enters findings and appropriate communication contact per Clinic Management protocol.
• Coordinates all device monitoring programs such as Merlin.net, CareLink, Biotronik and Latitude.
• Uploads and reviews daily CIED reports per protocols.
• Maintain knowledge of new developments in device technology.
• Be a resource for remote device management for the practice physicians and clinical staff.
• Responsible for contributing to company oversight and information security functions as outlined in the employee handbook under ‘Remote Employee HIPAA Guidelines.
• Resolves issues appropriate to position.

Required Experience, Qualifications and Skills

• International Board of Heart Rhythm Examiners (IBHRE) certification including CCDS, CDRMS, or IBHRE Testamur is preferred. (Completion of IBHRE certification will be required within one year of hire.)
• Certified Rhythm Analysis Technician (CRAT) certification is required prior to start of employment for applicants without current IBHRE certification.
• Possess strong cardiac device knowledge, and cardiac rhythm interpretation.
• Able to create device transmission reports which capture all relevant data.
• Experience with analysis of Abbott, Boston Scientific, Biotronik, and Medtronic remote device transmissions.
• Strong patient education skills.
• Capable of working independently and demonstrate self-motivation.
• Must be patient, empathetic, reliable and flexible.
• Strong interpersonal and communication skills.
• Excellent leadership and documentation skills.
• Demonstrates professionalism in all interactions to create a positive experience.
• Adheres to the CRMS policy.
• Exudes confidence and positive body language.
• Understanding of all HIPAA regulations and the need to strictly adhere to them.

EEO/AAP Statement

DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affiliated seminar? Wait classification? Actually "Affiliated Action"? We'll keep.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

At DocGo, we know our extraordinary team is what drives our growth, so we’re creating equally extraordinary ways to help return the favor. Our DocGo Academy gives you the clinical skill training you need to move beyond EMS and transportation. With our Employee Equity Incentive Plan, qualified employees receive an ownership stake in DocGo. We’re not just moving healthcare forward. We’re moving you forward.