Cardiac Device Management Technician

1103 Team Member Services; Orlando (FL); On-site; USD 30,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from day one

403-B retirement plan

Parental leave

Career development

Whole person well-being

Job summary

AdventHealth in Orlando, FL is seeking a skilled Cardiac Device Interrogation Specialist to monitor and program implanted devices. This role collaborates with cardiology teams, performs remote checks, and ensures accurate documentation and billing.

You will interpret ECG data, coordinate follow-ups, and participate in training others. A high school diploma and BLS are required; RCES/CCI/CMA/LPN/CET IBHRE are preferred. Light travel may be needed.

Qualifications

• High school diploma or equiv required.
• Experience/interactions with implanted cardiac devices preferred.
• Strong ECG knowledge and device testing capabilities required.
• Ability to work independently and accurately log patient data.
• Must communicate clearly in English with patients and clinicians.

Responsibilities

• Monitor and interpret cardiac device data and EKGs.
• Perform device interrogations and programming and remote checks.
• Provide full disclosure reports for physician approval and EMR entry.
• Schedule follow-ups and manage remote monitoring alerts.
• Maintain accurate implant data and submit quarterly reports when applicable.

Skills

ECG interpretation

Arrhythmia recognition

Cardiac anatomy

Attention to detail

English communication

Remote monitoring

Device programming

Pacemaker studies

Device upgrades

Remote follow-up

Education

High School Grad or Equiv

Tools

EMR systems

Holter software

ECG equipment

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 1613 N Mills Ave City: Orlando State: Florida Postal Code: 32803

Job Description

Monitors and evaluates critical cardiac rhythms and EKG analysis in-person and from remote transmissions based on global billing periods. Interrogates, interprets, and re-programs cardiac devices, providing full disclosure reports for physician approval and entry to EMR. Monitors heart failure reports remotely for ICD and CRT devices monthly, providing full disclosure reports to the cardiologist per notification protocol for approval and entry to EMR. Evaluates remote alerts daily from all device websites, retrieves and triages information, and prepares full disclosure reports for physician approval based on notification protocols. Determines when adequate test results have been obtained and consults supervisor when results are not adequate. Communicates critical findings to supervisor or physician directly and immediately. Schedules device interrogation appointments correctly based on global periods to support safe device follow-up care. Ensures all charges are entered accurately daily, including correct diagnosis codes. May require travel to multiple cardiology arrhythmia service locations. Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of all programmer equipment, standard tests and procedures, and typical readings including arrhythmias and abnormalities. [Required]
• Knowledge of typical patient reactions and signs of distress including the ability to recognize, report and treat potentially lethal arrhythmias. [Required]
• Knowledge of anatomy and physiology of the heart and cardiac medications. [Required]
• Must be detail oriented and able to perform all job requirements in an independent environment. [Required]
• Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]
• Fulfills patient care responsibilities by providing a variety of remote checks, in-office interrogations, and programming of implanted cardiac devices. [Required]
• Reviews abnormal device checks with the Cardiologist or Nurse Practitioner. [Required]
• Identifies device and/or lead issues and programs to correct if possible. [Required]
• Performs noninvasive pacemaker studies with the physician in the clinic setting. [Required]
• Identify patients who may need device upgrade, lead revision, and generator change. [Required]
• Schedules remote follow-up and calls patient after each remote transmission. [Required]
• Maintains accurate patient implant data in database. [Required]
• Review and return to appropriate device company, quarterly follow-up reports to device registry. [Required]
• Place ambulatory monitors and provide education on monitor use and return instructions. [Required]
• Download Holter monitors using software and interpret data as required. [Required]
• Mentors and trains other team members on implantable devices. [Required]
• Advanced ECG knowledge through direct work experience or course completion. [Required]

Education

• High School Grad or Equiv [Required]

Field of Study

• N/A

Work Experience

• Or course completion. [Required]

Additional Information

• N/A

Licenses and Certifications

• Basic Life Support - CPR Cert (BLS) [Required]
• Registered Cardiac Electrophysiology Specialist (RCES) [Preferred]
• Cardiovascular Credentialing International (CCI) [Preferred]
• Certified Medical Assistant (CMA) [Preferred]
• Licensed Practical Nurse (LPN) [Preferred]
• Certified Cardiographic Technician (CCT) [Preferred]
• Certified EKG Technician (CET) [Preferred]
• International Board of Heart Rhythm Examiners (IBHRE) [Preferred]

Physical Requirements

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

Pay Range: $21.77 - $40.48

Background Screening Requirement

Florida Law: Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Company Culture

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.