Cardiac Device Associate Operations Manager

DocGo; United States; Remote; USD 95,000 - 105,000; Full time

Job summary

An innovative leader in digital health seeks an Associate Operations Manager to oversee a dedicated team in remote cardiac device monitoring. This role involves managing daily operations, ensuring compliance, and mentoring staff to achieve performance excellence. If you have a passion for healthcare and strong leadership skills, this position offers the chance to make a significant impact in patient management and remote care. Join a forward-thinking organization that values diversity and is committed to delivering high-quality service in the healthcare industry.

Benefits

PTO

Medical Insurance

Dental Insurance

Vision Insurance

401k Contributions

Paid Sick Leave

Qualifications

• IBHRE Certification required for managing cardiac device operations.
• Experience in managing large teams and scheduling is essential.

Responsibilities

• Lead a team of 20-25 staff, overseeing daily operations and mentorship.
• Ensure quality compliance and facilitate clinic onboarding.

Skills

Team Management

Organizational Skills

Problem-Solving

Communication Skills

Attention to Detail

Education

IBHRE Certification

Tools

MS Word

MS Excel

MS Teams

Job description

Cardiac Device Associate Operations Manager

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Location: Remote, United States | Full-time | Posted 9 Days Ago | Job ID: R-4945

Job Title: Associate Operations Manager - CIED Monitoring

Compensation Range: $95,000 - $105,000

Benefits: PTO, Medical, Dental, Vision, 401k (individual contributions), Paid Sick Leave

About CRMS by DocGo

CRMS by DocGo is a leader in digital health and remote care, specializing in accurate, economical, and clinically relevant remote monitoring and patient management. We are an award-winning, Medicare-approved IDTF providing CIED monitoring for partner clinics and virtual care management services through cloud-based platforms. Our experienced team maintains high certifications and expertise in the industry.

Responsibilities

• Lead a team of 20-25 clinical and non-clinical staff, providing daily oversight and mentorship.
• Coordinate staffing, review timecards, and ensure quality compliance.
• Conduct team meetings, set expectations, and review KPIs to measure performance.
• Mentor staff, provide performance feedback, and conduct evaluations.
• Ensure adherence to operational procedures and implement performance improvement plans.
• Facilitate clinic onboarding and contribute to customer success initiatives.
• Participate in recruiting, training, and policy development.
• Maintain communication with management regarding team and operational updates.

Qualifications

• IBHRE Certification required
• Experience managing large teams and scheduling
• Strong organizational and problem-solving skills
• Attention to detail and proficiency in MS Word, Excel, MS Teams
• Excellent communication skills

DocGo is an equal opportunity employer committed to diversity and inclusion. We value all individuals and do not discriminate based on legally protected characteristics.