Car Wash Team Member - Fast-Paced Customer Experience

Whistle Express Car Wash; San Jose (CA); On-site; USD 18,000 - 28,000; Part time

Job summary

Whistle Express Car Wash in San Jose is seeking a Part-Time Associate to join our fast-paced team. This hands-on role covers the lot, tunnel, and vacuum areas, guiding guests through the wash experience and keeping the site running smoothly.

The work is physical and the impact is immediate each shift. You will support member sign-ups, manage accounts, and help maintain safety and cleanliness across stations in a dynamic environment.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• General Duties: Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Job description

Whistle Express Car Wash in San Jose is seeking a Part-Time Associate to join our fast-paced team. This hands-on role covers the lot, tunnel, and vacuum areas, guiding guests through the wash experience and keeping the site running smoothly.

The work is physical and the impact is immediate each shift. You will support member sign-ups, manage accounts, and help maintain safety and cleanliness across stations in a dynamic environment.