Car Wash Team Lead - Flexible Hours + Free Washes

National Pride Equipment Car Wash Superstore; Willoughby Hills (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Monthly bonus

Free car washes

Paid time off

Education reimbursement

Flexible schedules

Refer a friend bonus

Paid training

Free uniforms

Full-time or Part-time

Job summary

ZOOM EXPRESS CAR WASH is hiring for Team Lead positions in Willoughby Hills, OH. Full-Time/Part-Time options available. We seek energetic, customer-focused individuals to manage daily operations and deliver excellent service.

We offer competitive pay, free car washes, PTO, and education reimbursement. Join a growing team and help supervise staff, train new hires, and ensure safe, efficient operations.

Qualifications

• Ability to display courteous and professional attitude.
• Excellent customer service skills to ensure optimum customer satisfaction.
• Strong ability to work flexible hours, such as evenings and weekends.
• Ability to work standing for long periods of time.
• Ability to lift items of moderate weight.
• Ability to work outdoors and be efficient in all weather conditions.
• Ability to interact ethically with fellow employees and customers.
• Excellent written and oral communication skills, as well as interpersonal skills.
• Strong ability to handle the physical demand of the job.
• Ability to follow directions and correctly implement tasks.

Responsibilities

• Organizing shift schedules for team members
• Monitoring attendance, tardiness and time off
• Assigning duties to specific employees based on role and skills
• Supervising employees and assisting with tasks as necessary
• Managing employees' requests and transgressions
• Training new and current team members on tasks
• Handling customer issues and managing conflicts
• Adhering to company policies and health, safety and employment standards
• Balancing cash drawers and preparing cash deposits
• Greet customers courteously and explain available wash services to them; take and process wash payments to the satisfaction of customers and car wash
• Perform cleaning of facility and ensure everything is kept in the appropriate place and organized
• Provide assistance to customers in any area concerning car wash process
• Move or direct cars into the express wash tunnel with a pleasant, focused, and competent attitude
• Points to directional sign; neutral, no-brake, no steering while watching the customer to ensure directions are followed.
• Smiles at customer and does thumbs up after guest is in neutral with no brakes
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
• Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
• Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
• With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.

Skills

Customer service

Communication

Flexibility

Stamina

Teamwork

Professional attitude

Education

High School Diploma

Job description

ZOOM EXPRESS CAR WASH is hiring for Team Lead positions in Willoughby Hills, OH. Full-Time/Part-Time options available. We seek energetic, customer-focused individuals to manage daily operations and deliver excellent service.

We offer competitive pay, free car washes, PTO, and education reimbursement. Join a growing team and help supervise staff, train new hires, and ensure safe, efficient operations.