Car Wash Ops Lead — Assistant General Manager

Zoom Express; Euclid (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive pay + monthly bonus

Free car washes

Paid time off

Continuing education reimbursement $2,

Flexible schedules/work life balance

Refer a friend $200 bonus

Paid training/career path development

Free uniforms

Job summary

Zoom Express Car Wash in Euclid, OH is seeking an Assistant General Manager to oversee daily operations, supervise staff, and ensure exceptional customer service at the car wash facility.

The role involves coordinating workflows, addressing escalations, and supporting the Site Manager. Eligible candidates should be energetic, with leadership potential and a strong focus on safety and efficiency.

Qualifications

• Ability to display courteous & professional attitude.
• Excellent customer service skills to ensure customer satisfaction.
• Strong ability to work flexible hours, including evenings and weekends.
• Ability to stand for long periods of time.
• Ability to lift items of moderate weight.
• Ability to work outdoors in all weather conditions.
• Strong written & oral communication skills.
• Ability to follow directions & correctly implement tasks.
• Ability to interact ethically with fellow employees and customers.
• Adherence to safety standards and company policies.

Responsibilities

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Address employee and customer concerns.
• Supervise employees during day-to-day tasks and workflows.
• Balance cash drawers and assist with deposits.
• Fill in for Site Manager when needed.

Skills

Customer service

Flexibility

Public interaction

Written & verbal communication

Team supervision

Safety awareness

Follow directions

Job description

Zoom Express Car Wash in Euclid, OH is seeking an Assistant General Manager to oversee daily operations, supervise staff, and ensure exceptional customer service at the car wash facility.

The role involves coordinating workflows, addressing escalations, and supporting the Site Manager. Eligible candidates should be energetic, with leadership potential and a strong focus on safety and efficiency.