Car Wash Operations Supervisor

Coulter Services; Earlham (IA); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Coulter Services operates an express car wash in a fast-paced outdoor setting. The Hands-on Supervisor leads daily operations and mentors a small team to deliver friendly, efficient service while maintaining safety and cleanliness.

Responsibilities include coaching staff, scheduling, monitoring equipment, handling customer questions, and promoting memberships to enhance customer experience and revenue. This role emphasizes safety and high-quality results in an outdoor environment.

Qualifikationen

• Leadership by example with coaching and development of others.
• Strong customer-focused communication and problem solving.
• Attention to detail for quality control and safe operations.

Aufgaben

• Oversee and support a small team to deliver friendly, efficient service.
• Manage staff scheduling, training, coaching, and performance.
• Monitor wash quality and track equipment performance to maintain high standards.
• Handle customer questions, feedback, and concerns professionally.
• Support and promote membership sales.
• Maintain clean facilities and ensure safe operations in an outdoor environment.

Kenntnisse

Leadership

Customer service

Problem solving

Quality control

Safety awareness

Tools

Monitoring equipment

Jobbeschreibung

Role:

Hands-on Supervisor for a fast-paced express car wash, leading day-to-day operations while ensuring a great customer experience and safe, clean facilities.

Key Responsibilities

• Oversee and support a small team to deliver friendly, efficient service.
• Manage staff scheduling, training, coaching, and performance.
• Monitor wash quality and track equipment performance to maintain high standards.
• Handle customer questions, feedback, and concerns professionally.
• Support and promote membership sales.
• Maintain clean facilities and ensure safe operations in an outdoor environment.

Qualifications & Skills

• Comfort working outdoors and in a high-energy, fast-paced setting.
• Strong leadership by example with the ability to coach and develop others.
• Customer-focused communication and problem-solving skills.
• Attention to detail for quality control and safe operations.
• Basic comfort with monitoring equipment and operational performance.