Car Wash Customer Service Associate

RoShay Services; Carmel (IN); On-site; USD 17,000 - 21,000; Part time

Job summary

RoShay Services is seeking a Customer Service Team Member for our express carwash locations. You will greet customers, guide vehicles into the wash, and handle transactions while informing customers about wash options and memberships.

You will help keep the site clean and safe and learn advanced wash technology as part of day-to-day operations.

Qualifications

• Strong customer service and communication skills.
• Ability to follow safety procedures while directing vehicle flow.
• Comfort using POS systems and handling customer requests.
• Team-oriented mindset with respect and professionalism.
• Willingness to learn new technology and service procedures.

Responsibilities

• Welcome customers and answer questions in a courteous, professional manner.
• Direct vehicles safely into the wash area.
• Operate POS systems for transactions and member sign-ups.
• Explain wash services and promote memberships.
• Maintain cleanliness, safety, and smooth site operations.
• Learn and assist with advanced wash technology and processes.

Skills

Customer service

Communication

Safety procedures

POS systems

Teamwork

Willingness to learn

Job description

Customer Service Team Member (Express Carwash)

Provide fast, friendly, front-line customer service at express carwash locations. Greet customers, guide vehicles safely into the wash, and deliver a smooth experience by operating POS systems, explaining wash options, and assisting customers with memberships.

Help maintain a clean, safe site and support day-to-day operations while learning advanced wash technology.

Key Duties

• Welcome customers and answer questions in a courteous, professional manner
• Direct vehicles safely into the wash area
• Operate POS systems for transactions and member sign-ups
• Explain wash services and promote memberships
• Maintain cleanliness, safety, and smooth site operations
• Learn and assist with advanced wash technology and processes

Qualifications / Skills

• Strong customer service and communication skills
• Ability to follow safety procedures while directing vehicle flow
• Comfort using POS systems and handling customer requests
• Team-oriented mindset with respect and professionalism
• Willingness to learn new technology and service procedures