Car Wash Operations Lead - Guest Experience

VP Racing; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

VP Power Wash is seeking a motivated leader to partner with the Site Leader in San Antonio, overseeing daily car wash operations and customer experience. You will recruit, train, and supervise team members, enforce safety and policy adherence, and drive profitable site performance.

The role requires hands-on supervision, strong communication, and the ability to respond promptly to guest concerns while maintaining brand standards.

Qualifications

• Leadership and supervision experience.
• Strong customer service mindset and communication skills.
• Experience with recruiting, onboarding, and training.
• Ability to enforce safety standards and procedures.

Responsibilities

• Oversee daily car wash operations with Site Leader to ensure safe, efficient, and profitable performance.
• Lead implementation of policies, procedures, and safety standards.
• Recruit, onboard, and train team members to boost engagement and performance.
• Promote exceptional service and teamwork to deliver a standout guest experience.
• Direct site operations during the Site Leader's absence and supervise cash handling.

Skills

Leadership

Customer service

Team training

Safety compliance

Tools

Car wash equipment

Pumps & Reclaim systems

Mechanical troubleshooting

Job description

VP Power Wash is seeking a motivated leader to partner with the Site Leader in San Antonio, overseeing daily car wash operations and customer experience. You will recruit, train, and supervise team members, enforce safety and policy adherence, and drive profitable site performance.

The role requires hands-on supervision, strong communication, and the ability to respond promptly to guest concerns while maintaining brand standards.