Car Wash Guest Experience Specialist

LS Solutions; West Lafayette (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

LS Solutions is seeking a Customer Service Team Member to greet customers, guide vehicles, and support a clean, safe, and efficient car wash environment. You will handle transactions, uphold safety standards, and assist with advanced wash technology.

The role emphasizes strong customer service, willingness to learn equipment, and a collaborative, respectful team mindset to ensure a smooth wash process and high customer satisfaction.

Qualifications

• Strong customer service and communication skills.
• Ability to follow procedures and maintain high safety/quality standards.
• Comfort operating POS systems and handling transactions.
• Willingness to learn equipment and wash technology.
• Team-oriented mindset with respect, integrity, and servant leadership.

Responsibilities

• Operate POS systems and process customer transactions accurately.
• Maintain cleanliness and safety standards throughout wash operations.
• Follow quality procedures and adhere to safety protocols.
• Learn and assist with advanced wash technology and equipment.
• Promote wash packages and memberships to enhance customer value.
• Support efficient workflow and maintain a positive, people-first attitude.

Skills

Customer service

Procedures & safety

POS transactions

Learning attitude

Teamwork

Tools

POS systems

Job description

LS Solutions is seeking a Customer Service Team Member to greet customers, guide vehicles, and support a clean, safe, and efficient car wash environment. You will handle transactions, uphold safety standards, and assist with advanced wash technology.

The role emphasizes strong customer service, willingness to learn equipment, and a collaborative, respectful team mindset to ensure a smooth wash process and high customer satisfaction.